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Hello,
My website uses the Enfold theme, version 3.8. I purchased it in 2017 and maintained it for about one year, but since then it has not been updated. The website still works, but I can’t make any changes in WordPress.
I tried to search for updates through the WordPress dashboard using my API key and username. However, after entering the data, WordPress says there are no updates available and that my theme is up to date.
The problem is that I cannot edit anything. No changes are saved or shown on the website.
I also can’t update PHP because the website stops working when I do. I would like to update my website and bring everything to the latest version so I can make changes again.
Can someone please help me? I would really appreciate quick support.
Kind regards,Hey Angelika2017,
A few years ago Theme Forest stopped using the API Key for updating, and now uses the Token. So you will need to manually update with the steps below. Also Enfold v3.8 is not PHP v8+ ready, which is the most likely reason you can not make changes. Updating should solve.
We recommend creating a full site backup, including the database, please use your webhost tools for this and not a plugin, unless you are very conflict with the plugin. Another good approach would be to first create a staging site, most webhosts offer this as a single click option, if your webhost has the Softaculous script library that is available in cPanel & Plesk. If it lists your WordPress site you will see a button to create a staging site.
While we don’t expect any issues updating your site, this is a practical approach for such an old site.
If you don’t have a Theme Forest because a “developer” created this site for you using their own Theme Forest account, you may need to create your own account by purchasing your own license. Note that Theme Forest will not transfer licenses & we can not create licenses due to our contract with Theme Forest.To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.Best regards,
Mike
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