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  • December 5, 2017 at 8:16 pm #885218
    Vicki Hain
    Guest

    Help! I can’t log in to the forum — could you pls forward? — A consultant did the website, no longer with us. I have the Themeforest Username and API key, but not her login.

    There was a glitch with Enfold (mobile menu not working) the last we updated it, and I rolled back to the previous version. But when I did that, the Enfold auto update checks stopped, sees the older version as current.Any way I can get auto update working again – or the current version of Enfold? Thanks!

    December 6, 2017 at 12:08 am #885274
    Yigit

    Hey Vicki,

    Thanks for contacting us!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.

    Best regards,
    Yigit

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