Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 14, 2019 at 7:16 pm #1053802
    ManfrediFaldi

    Hi support,

    after the last Enfold upgrade i detect an issue in the visualization, since my apostrophe have been changed in other symbols like “?”

    Could you check? i can send you the login details to access the site and find the cause of the bug.

    Thanks a lot

    Manfredi Faldi

    January 15, 2019 at 9:12 am #1054004
    Nikko

    Hey Manfredi Faldi,

    Yes please give us temporary admin access.
    Just post the credentials in private content.

    Best regards,
    Nikko

    January 15, 2019 at 1:33 pm #1054113
    ManfrediFaldi

    Hey Nikko, thank you for answering,
    how can I post you the credentials in private content?

    Best regards,
    Manfreddi

    January 15, 2019 at 5:20 pm #1054181
    Nikko

    Hi Manfreddi,

    You should see it just below the textarea/editor you’re using to reply to us.
    Here is a screenshot showing it: https://imgur.com/a/fyWcZ2X

    Regards,
    Nikko

    January 15, 2019 at 6:01 pm #1054217
    ManfrediFaldi
    This reply has been marked as private.
    January 17, 2019 at 10:15 am #1054910
    Nikko

    Hi Manfredi,

    I apologize for the late response.
    However I could not seem to login to your site with the credentials you gave, please check.

    Best regards,
    Nikko

    January 17, 2019 at 11:57 am #1054947
    ManfrediFaldi

    Hi Nikko
    I apologize too, I sent you the wrong credentials.
    Regards
    Manfredi

    January 18, 2019 at 4:54 pm #1055503
    Nikko

    Hi Manfredi,

    Thanks, I have checked it however it has already replaced it to ?, I thought it was replaced to some unknown character.
    I think you can use search and replace plugins for this, instead of changing it manually.
    For example if you have this word repeatedly used in several pages:

    l?Arte

    you replace it with:

    l'Arte

    this usually happens when there’s an issue with character encoding.

    Best regards,
    Nikko

    January 18, 2019 at 7:12 pm #1055612
    ManfrediFaldi

    Hi Nikko
    Thank you for your support,
    having no other possibilities, I will do it this way.
    Best regards,
    Manfredi

    January 19, 2019 at 5:44 pm #1055910
    Nikko

    Hi Manfredi,

    Glad that we could help. :)
    Also just a tip, there are lots of plugins but the ones I have used and maybe helpful to you as well is: https://wordpress.org/plugins/better-search-replace/

    Best regards,
    Nikko

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