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  • #1483394

    Hello!
    I am using Enfold theme in multiple websites. Today I faced an issue with page builder – some of my websites doesn’t show the page builder at all when I go to edit the page, the view is just empty. One of my websites works normally. I checked the updates, and the one that works normally is using the version 7.1. of Enfold. The other sites are somehow using an older version, but I cannot see any updates to a theme. How can I update the theme, if I cannot see any updates (and when I press “Check manually”, there is no new updates according to the system? I have placed the Envato private token to all my sites.

    No Updates available. You are running the latest version! (7.1) <- this one is running normally (studiosienna.fi)
    No Updates available. You are running the latest version! (5.2.1) <- blank page when I try to edit (loungehehku.fi)
    No Updates available. You are running the latest version! (6.0.6) <- blank page when I try to edit (muusaclub.fi)

    #1483413

    Hey heiddie,

    Try using this plugin instead: https://envato.com/market-plugin/

    Best regards,
    Rikard

    #1483511

    Hi,
    I’m trying to add my token to the Envato market plugin, but I get this error message:

    Additional Error Details:
    Found too many permissions on token..
    stat:total_items_sold
    []

    I gave all the permission to the token. What should I do?

    #1483526

    Hi,

    Thanks for the update. Did you follow this? https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1483607

    Hi,
    Yes I did, and I gave all the permissions :)

    #1483631

    Hi,

    Thanks for the update. We don’t have any further documentation on this unfortunately, I would suggest that you go through it again to check if all settings are set properly. If it’s still not working then you would have to reach out to Themeforest support, as we cannot solve problems which their servers are giving.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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