Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 5, 2025 at 8:34 pm #1489012
    Judy Curtis
    Guest

    Hello, can you tell me please if I will receive updates after my support license expires?

    September 5, 2025 at 11:13 pm #1489019
    Mike

    Hey Judy Curtis,
    Yes you will have lifetime updates in your Theme Forest account, if you have already set up a Token on your site and have received an update in the theme panel then you will also get updates that way.

    Best regards,
    Mike

    September 8, 2025 at 2:00 am #1489038
    JudyCurtis

    Thank you very much! I set up a Token, but I do not see the updates available in my WordPress. Under theme updates, it says:
    “No Updates available. You are running the latest version! (5.2.1)”

    I tried to ask this question under the support forum, however, I am unable to post there?

    I am having an issue where the advanced layout editor does not show up when I add a new portfolio item. I thought that perhaps a theme update might solve the issue?
    Can you help with this?
    If I need to update the theme manually, could you point me to some instructions on how to do that?
    Thank you very much.
    Judy

    September 8, 2025 at 5:32 am #1489039
    Ismael

    Hi,

    Thank you for the update.

    In the current version (5.2.1) installed on your site, you may need to download the latest version of the theme from your ThemeForest account and upload it manually to your server via FTP. Once the theme is updated to version 7.1.2, you should be able to update it again directly from the dashboard. Please refer to this documentation for more information.

    — https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

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