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  • May 5, 2017 at 8:11 pm #788644
    arcmktg

    Hello,

    Home

    We updated enfold(4.0.5) and Woocommerce(most recent) recently, and things are behaving a bit strangely.

    First, the cart widgets never display what is in your cart, you can view the cart just fine but the footer widgets and the header hover cart doesn’t display the cart contents. These features worked perfectly before the update.

    Secondly, the Woothemes shipping plugins are not working, they do not calculate shipping like they used to before the update.

    Does anyone have an idea as to what happened?

    Home

    Mods, I have created a username and password for you to check out the issue

    May 8, 2017 at 5:48 am #789321
    John Torvik

    Hey arcmktg,

    Ive tried to access your dashboard and theyre wrong, may you check it, please?

    Best regards,
    John Torvik

    May 8, 2017 at 6:42 pm #789767
    arcmktg

    Hi John,

    Works for me using the above info?

    https://www.hmd520.com/wp-admin/

    We’ve fixed the plugin issues, but the enfold cart widgets still do not function properly(footer and header).

    May 9, 2017 at 6:28 am #789996
    Rikard

    Hi,

    Thanks for that, login details are working for me. About your cart problem; could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    May 9, 2017 at 6:03 pm #790487
    arcmktg

    Thanks for your reply.
    We have disabled all plugins other than Woocommerce and the problem still persists.

    May 10, 2017 at 8:44 am #790910
    Nikko

    Hi,

    Can we request for ftp access? so we can check it further.

    Best regards,
    Nikko

    May 10, 2017 at 7:31 pm #791299
    arcmktg

    Here you are, thanks!

    May 11, 2017 at 6:23 am #791489
    John Torvik

    Hi,

    To have all the plugins updated, may you update the WooCommerce to 4.0.6?

    Best regards,
    John Torvik

    May 11, 2017 at 7:50 pm #791866
    arcmktg

    Yep, we just updated to 3.0.6. Issue still persists.

    Thanks

    May 15, 2017 at 5:27 am #793148
    Ismael

    Hi,

    What did you add in the child theme’s header.php file? Please get a fresh copy of the header.php file from the parent theme folder then redo the modification. Don’t forget to remove the css modification to hide the cart temporarily in the style.css.

    Best regards,
    Ismael

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