Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 3, 2022 at 4:46 pm #1354046
    OliverRasch

    Hallo Leute,
    ich habe Probleme beim Update von 4.7.6.4 auf 4.9.2.3. Und ich weiß nicht ob damit zusammenhängt das die dymanic_avia komplett voll läuft und massiv Datenspeicher ansammelt.

    Ich habe aucf WordPress 6.0 upgedatet und blöderweise erst danach erst versucht das Enfold apdate zu machen.

    Es geht um die Seite http://www.moma-shop.de.

    Liebe Grüße

    Oli

    June 3, 2022 at 6:33 pm #1354061
    Rikard

    Hey Oliver,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 4, 2022 at 9:09 am #1354116
    OliverRasch
    This reply has been marked as private.
    June 4, 2022 at 10:52 am #1354128
    Rikard

    Hi,

    Thanks for that. I see that you are still running the old version of the theme, does your problems start after you have updated to the new version? If so, then please share FTP login details with us as well, so that we can try to update for you.

    Best regards,
    Rikard

    June 4, 2022 at 11:39 am #1354131
    OliverRasch

    Hello,

    no the problem was before – I then did all the updates – also to WordPress 6.0 and then wanted to update Enfold and that did not work.

    The FTP access is attached.

    Kind regards
    Oli

    June 4, 2022 at 12:26 pm #1354135
    Rikard

    Hi,

    Thanks for that, the FTP login details are working. I’m not sure if I understand the problem you are having, and when it occurs though. Could you try to explain that a bit further please?

    Best regards,
    Rikard

    June 4, 2022 at 2:55 pm #1354148
    OliverRasch

    Hi Rikard,

    please have a look in the folder avia_dynamic there are 65 GB of data in there by now. Is that normal? And the Enfold from version 4.7.6.4 to 4.9.2.3. it does not make.

    Kind regards

    Oli

    June 4, 2022 at 5:33 pm #1354156
    Rikard

    Hi,

    Thanks for the clarification. Please try to enable the option to delete old CSS and JS files under Enfold->Performance.

    Please try to install and configure this plugin to see if the update comes through after that: https://envato.com/market-plugin/

    Best regards,
    Rikard

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