Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 14, 2020 at 10:41 am #1203511
    SPSUK

    Hi,

    I’ve been trying to update Enfold (after setting up new API link) and I keep getting the same error that “Update package not available”. I’ve made sure all other plugins are updated, but is there something else I need to do?

    Thanks,
    Sarah

    April 14, 2020 at 4:53 pm #1203665
    Victoria

    Hey SPSUK,

    Please have a full website backup ready and share the FTP credentials.

    Best regards,
    Victoria

    April 14, 2020 at 7:38 pm #1203733
    SPSUK

    Thank you, it actually looks as though it has updated on its own! – *CORRECTION* I can see it says a previous update but there is still another one available.

    I do have a question around WooCommerce and being able to list/filter my shop overview by product type (or the user having this option to be able to filter). Is this now possible without having to hard code this in?

    Thanks,
    Sarah

    • This reply was modified 4 years, 7 months ago by SPSUK.
    April 15, 2020 at 6:36 pm #1204114
    SPSUK
    This reply has been marked as private.
    April 16, 2020 at 12:02 pm #1204373
    Rikard

    Hi Sarah,

    Thanks for the details. The WordPress details don’t seem to work though, could you please check and verify?

    Best regards,
    Rikard

    April 16, 2020 at 12:07 pm #1204375
    SPSUK
    This reply has been marked as private.
    April 16, 2020 at 7:40 pm #1204513
    SPSUK
    This reply has been marked as private.
    April 18, 2020 at 7:01 am #1204820
    Rikard

    Hi,

    Thanks for the update. The FTP details you posted worked, it’s the WordPress details which are not working. Please check those and post again.

    Best regards,
    Rikard

    April 18, 2020 at 10:16 am #1204877
    SPSUK

    No problem – copied them below :)

    April 18, 2020 at 11:49 pm #1205143
    Mike

    Hi,
    Unfortunately, your version of Enfold will require a manual FTP update, the easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

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