Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 24, 2021 at 3:20 pm #1312083
    beppemodena

    On 22/7 in the staging environment we updated to the WP 5.8 release (still having Enfold 4.8.3 active)
    The update was resolved correctly and without problems, and then we carried out the update in the customers’ live environment.
    On 23/7 always in the staging environment we updated to Enfold 4.8.4 and we have encountered these problems.
    In live environment with WP 5.8 and Enfold 4.8.3 the problems are not present:
    1) Icon box (the text field is no longer shown in the preview and in the back-end)
    2) Animated numbers (the text field is no longer shown in the preview and in the back-end)
    3) Button (button profile is not shown)
    See the video:
    The video refers to the pages:



    Attention these problems were presented the same, in all the sites created with Enfold.
    See an example at the link:
    Unfortunately, for this site, the problems listed above were not noticed in the staging environment and we have updated the theme.
    If we try to restore a backup to the previous version, we have the critical error attached.
    See google drive link to the file: WordPress › Error.pdf
    In the staging copy I created user for Enfold to see the problem from the backend.

    • This topic was modified 3 years, 4 months ago by beppemodena.
    July 25, 2021 at 1:44 am #1312133
    nabizade1992

    Hi Enfold Team,

    I had the same problems as well.
    I used the below link for fixing these issues:
    https://kriesi.at/support/topic/icon-box-problem-2/
    I could fix the icon box description issue but I couldn’t fix the animated counter issue.
    There is no script in line 631 of iconbox.php file.
    There is only one similar script on line 553 and I modified it and the icon box issue was fixed.

    Please help.

    July 26, 2021 at 9:22 am #1312330
    Rikard

    Hi beppemodena,

    I’ve added fixes for the Iconbox, Numbers and buttons for you just now. Could you check and verify that things are working as they should please? We are planning a bug fix release later today, if everything works out. Please keep an eye out for that.

    Best regards,
    Rikard

    July 26, 2021 at 9:22 am #1312331
    Rikard

    Hi nabizade1992,

    If you need further help with fixing your site, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also make sure that Appearance->Editor is active on your installation. If it’s not, then please include FTP login details as well.

    Best regards,
    Rikard

    July 26, 2021 at 11:57 am #1312395
    beppemodena

    Hi Rikard I confirm that your corrections are working.
    The script now works.
    As always thanks a lot to you at enfold.
    Best regards

    July 27, 2021 at 1:12 pm #1312737
    Rikard

    Hi beppemodena,

    Thanks for the update. We released a new version (4.8.5) of the theme yesterday, containing permanent fixes, if you want to try and update to that.

    Best regards,
    Rikard

    July 27, 2021 at 3:26 pm #1312765
    beppemodena

    Hi Rikard thanks for the update. I’m testing the update right now staging on various sites.
    As always you are the top :-)
    Best regards.

    July 27, 2021 at 7:04 pm #1312828
    nabizade1992

    The 4.8.5 version fixed the issue.

    July 27, 2021 at 7:26 pm #1312839
    Yigit

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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  • The topic ‘Enfold update issues 4.8.4’ is closed to new replies.