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I’m getting this message while trying to update the theme.
Updating Theme Enfold (1/1)
Downloading update from https://marketplace-downloads.content.envato.com/files/235715316/enfold.zip?response-content-disposition=attachment%3B+filename%3Dthemeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip&Expires=1509656984&Signature=E3Fz8jeqHG29rmGqhoL2ML2V-0-byONiCMk~Gf4J36s-Wg0CUkY-RXd2R~PdsN-rwElPIcYVa9nGDAPFa6Kx4K0ErLLKu1fRFfx761AfsO5pZn0gOsFxoXPV8-ZHh2elJ2JA1FOGujiteKWPUMVs0EAyVPgY9GWITNrAwm-66PXtXyJ1D1pEUA87D0pZhgGAEAQEGc2KGaVY~sL54dMD6XXd2XiG5zrc-V9FvgiO4oJyYEPRhWOPv8b~3EljKDsU4KP9ODCmpkU79Ek12DxwjW9eJ7mrOGrbMCHztwPeLJio-aUWsHtZXL7DMIZCCWDcUYUffUcdGxAYrCoYt6lW5Q__&Key-Pair-Id=APKAIEEC7ZU2JC6FKENA…
Unpacking the update…
An error occurred while updating Enfold: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘/nas/content/live/karmikchannels/wp-content/uploads/enfold-UJJuXv.tmp’Hi Christy,
Please try updating the theme manually via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
YigitAn error occurred while updating Enfold: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘/nas/content/live/karmikchannels/wp-content/uploads/enfold-UJJuXv.tmp’
Hi,
Can you please post FTP and WP admin logins here privately so we can look into it?
Best regards,
YigitHi christyphoenixweb,
From the screenshot below, it seems that the /wp-content/uploads/ folder has incorrect permissions. It can be the reason, you cannot update the theme.
Here is more on permissions:
https://codex.wordpress.org/Editing_wp-config.php#Override_of_default_file_permissionsIf you need further assistance please let us know.
Best regards,
Victoria
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