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Dear Kriesi,
I have three content sliders on the mainpage of our website. However, suddenly they are not working anymore. In general on the website no content sliders are working anymore. Hope you can find a solution very soon, please…
Thank you,
RHey eKMUch!
You are currently using an older version of the theme. Please update Enfold to the latest version 3.5.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
YigitHi!
Glad we could help you! After the update if you still see the same error please do a hard reload. To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
Best regards,
VinayHello Kriesi and company:
I am having the same problem on one of my sites. After an update to the latest wordpress and einfold 3.5.2 my site is not performing properly at all.
No sliders are appearing, and parallax scroll isn’t working either.
I have tried your hard reset/cachebusting but to no avail.
I would say, however, that any update that will require my end users to clear their cache or anything like that is a mistake. I can’t put a big banner on my client’s site with cache clearing instructions for end users. I have normally been very happy with the seamlessness of your updates, but this one is disappointing.
[edit – for anyone else reading this – apologies to Kriesi – if you have external caching, such as through cloudflare, you need to flush that or go into developer mode to sort out any lingering cached file issues.
Hi,
Please refer to this: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/
Thanks,
Rikard
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