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  • #584058

    Hello.

    I have installed the old enfold theme, it has worked fine up until maybe a month ago when everything became much slower.
    It’s gotten to a point now where I can’t even add new pages to my website as it says that the connection was lost and that’s it, it won’t move from there.

    I’m spending some time today trying to figure out why it isnt working, to no avail.

    When I originally created the website I did it all on a draft on the back of wordpress and then made it live, how do I upgrade my Enfold theme without having to go through using a local file? I just want to be able to update it in one click or something simple like that.

    Any help is appreciated.

    Many thanks
    Marcia

    #584492

    Hi Marcia,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You can refer to this for updating the theme: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    • This reply was modified 8 years, 9 months ago by Rikard.
    #587377

    Dear Rikard,

    We have managed to update the version of the software but when all of our pluggins are on, moving in between pages is still painfully slow. When I deactivate them all, its fine.

    Obviously I have to have the pugglins live, otherwise I wouldn’t have them installed.

    I have tried deactivating one at a time several times, changing the order of how I deactivate them and its the same, so the problem isnt with one particular plugin.

    Any help would me much appreciated.

    Marcia

    #588264

    Hey!

    Please make sure you have updated all the plugins to latest version.

    Then check your site on http://tools.pingdom.com/fpt/ it show in the result which files are taking long to load. and share the results with us here.

    Cheers!
    Vinay Kashyap

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