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  • #333452

    Hello,

    I have used the version of 2.9.2 Enfold and everything is ok until the update….
    I have downloaded the new version of Enfold 3.0.1 and opened the version text and watched the update video.

    In my ftp, I selected marked folder in version text file and update each of them as stlye.css, functions folder etc…
    After that my admin page could not open any of subpage and enfold option page,

    I want to fix that problem and I uploaded again the old files from my backup enfold theme folder
    and now when i try to open my website and admin, there is nothing to see!
    please help me, I just panic and I do not know what can I do….
    thank you…

    #333479

    Hello Again,

    While I am waiting your answer, I have tried some….
    So, I have erase all enfold theme folder from my FTP and reload my backup files….
    After all, my backed up theme is start to work again with health.. 2.9.2

    But what I did not understand that, as you suggested, when I try to update my theme via FTP with selected files,
    why my theme has been broken? and I have just seen blank white page in front and also admin side…
    I had to chance theme folder name to reach admin side again….

    Also, there is no update in admin side of Enfold Auto Update section even if I have API and other informations?

    Lastly, I would like to update my theme to 3.0.1, so how can I manage that with no problem?

    Thank you….

    #334172

    Hey!

    Thank you for using Enfold.

    You need to override all theme files. A lot of files have been changed, selective update won’t work. If the auto update is not working, try logging out then in again.

    Cheers!
    Ismael

    #340582

    Hello,
    Unfortunately, auto update does not work so I have to update by manually,
    İf there is any way to solve this?
    logging out does not…
    thank you..

    #342300

    Hi!

    I can see that you have Enfold 3.0.2 installed. Glad you did it! If you have any more questions let us know. We are more than happy tho help you.

    Cheers!
    Andy

Viewing 5 posts - 1 through 5 (of 5 total)
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