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  • January 27, 2019 at 6:00 pm #1059387
    Larry Ross
    Guest

    I purchased Enfold in 2016. I received an email about an update to 4.5 and clicked on the link to update. It transports me to the downloads page on evato marketplace, but the update is not listed as available. I’m a programmer – something is wrong here. And there is no way to enter the purchase code anywhere. On your site you only support buying – no downloading updates. What gives. If I don;t here back I will be forced to switch to AVADA.

    Thanks,
    Larry Ross
    (Email address hidden if logged out)

    January 28, 2019 at 6:53 am #1059532
    Vinay

    Hey Larry Ross,

    Thank you for writing to us.

    You do not require a purchase code to download the theme from ThemeForest. You only have to be able to login to ThemeForest with the same user name from which you made a purchase. It is the same for all themes.

    If you purchased Enfold and cannot find it in the download list on ThemeForest please get in touch with the Envato support.

    Best regards,
    Vinay

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