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  • #344940

    Hi there,

    My customer experiences a weirdly issue that I am unable to solve (and reproduce) easily and would appreciate your analysis.
    For some reason, some 3rd-party ADS SPURIOUSLY APPEAR BETWEEN IMAGES AND THEIR CAPTIONS and this clearly is an unwanted feature.

    My customer see this on his computer and solely uses Chrome (Mac). This does not shows up on Safari.
    Please note that I am unable to duplicate on similar OS the same problem.

    In the private part of this message, please find links / screengrabs of this issue together with close ups (screenshots) of code snippets highlighted by Google Dev Tools (Firefox does not show this problem so Firebug would be of no use)

    Is it a Google Chrome related only issue?

    SYSTEM Description:
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    PLUGINS :
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    – WP Rocket (disabled)
    – EWWW Image Optimizer (activated)
    – Google XML Sitemaps (activated)
    – Updraft Plus PRO (activated)

    • This topic was modified 10 years, 1 month ago by Alexoidea. Reason: typo
    #344971

    Hi Alexoidea!

    That looks like a Chrome extension. Have him deactivate all of his Chrome extensions and plugins to see if they go away.

    Cheers!
    Elliott

    #344988

    Thx alot for this very speedy answer. I’ll ask more about chrome extensions and will get back to you here for feedback and documentation. Cheers. Alexoidea

    #345307

    Hi!

    We will be waiting to hear from you!

    Regards,
    Yigit

    #345350

    Hi everybody,
    Short answers: uninstall / reinstall Chrome for whatever reason. This client Chrome messed up, and reinstalling fixed everything.

    Longer answer. This client swore he did not touch anything, that ABP (adblocker) had been installed 2 years ago and nothing in between happened blah blah. And coming out of nowhere, a mysterious act of god enabled ads to populate the pages… Don’t believe this crap.
    As this person returned to work today, the website was fact checked against every company computer and the problem did not show up on any other system and browser. This is what prompted unistallation and reinstallation of Chrome. And now, tada, everything looks perfect.
    This spoiled a full sunday with lots of un-necessary verbal tension along the week and stress in between as I wondered what did I do wrong.

    Business As Ususal ;)

    Thx to the team as always,

    Alexoidea

    • This reply was modified 10 years, 1 month ago by Alexoidea.
    #345393

    Hi guys and girls,
    Err the story is not over… Some of the client’s friends also see spurrious ads and I am awaiting for documented proof.
    I had this issue examined today by a top dev friend of mine. He also experienced similar problems in the past with non secure hosts or the like with malicious-like code injection etc, not from the themes, but again, from insecure host servers. If Enfold had any similar problem someone would have noticed it much earlier by now.
    More to come. There is a problem and I will fix it.
    Alexoidea

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘ENFOLD : unwanted, spurious ads appearing between image captions!’ is closed to new replies.