Viewing 11 posts - 1 through 11 (of 11 total)
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  • October 17, 2021 at 7:21 am #1325293
    tiefenschaerfe

    Good Morning!

    Unfortunately, the enfold token doesn’t work, which means I can’t update endfold. What is wrong? It looks right, doesn’t it?
    https://teleskopernikus.de/wp-content/uploads/2021/10/Screenshot-1975.png
    https://teleskopernikus.de/wp-content/uploads/2021/10/Screenshot-1974.png

    best regards
    Susanne

    October 18, 2021 at 5:12 am #1325344
    Rikard

    Hey Susanne,

    You probably haven’t given the correct permissions to your token, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5. If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    October 18, 2021 at 4:19 pm #1325445
    tiefenschaerfe
    This reply has been marked as private.
    October 18, 2021 at 4:34 pm #1325451
    Yigit

    Hi,

    I tried uploading Envato Market plugin and received “Failed to query total number of items in API response.”. In your screenshot it seems like “View the user’s account profile details” is missing. Could you please make sure that it is checked in your new Personal Token as well?

    Cheers!
    Yigit

    October 18, 2021 at 4:40 pm #1325453
    tiefenschaerfe

    Hi, yes.
    Im sure, see screenshot.
    https://teleskopernikus.de/wp-content/uploads/2021/10/Screenshot-1986.png

    best regards
    Susanne

    October 18, 2021 at 4:44 pm #1325454
    Yigit

    Hi,

    Are you sure that you are generating a Personal Token on correct Envato account which you used to purchase Enfold?

    I re-installed Envato Market plugin and attached a link to settings page in private content field. Please go to that link and click “save” to see the error message.

    Edit: I am unable to login to my Envato account so I believe there is an issue on their servers. Please try validating your Personal Token later .

    Regards,
    Yigit

    • This reply was modified 3 years, 1 month ago by Yigit.
    October 20, 2021 at 8:02 am #1325673
    tiefenschaerfe

    Hi Yigit,
    Yes, I did everything as usual (I even created a second tolen at the same time, which works on the 2nd website as well). By the way, I never install the Envato plugin otherwise. So far it worked without.
    To solve the problem, I have now simply used the token from another website of mine …

    many greetings
    Susanne

    October 20, 2021 at 8:10 am #1325674
    tiefenschaerfe

    Crazy! Now I was able to update via the other token though (it’s now 4.8.6.5)
    But: The settings page for privacy and cookies has remained old and I am not possible, for example, to set up a third button for the privacy window.
    I had already sent access data. Can you have a look what’s going on there?

    October 20, 2021 at 1:47 pm #1325737
    Yigit

    Hi,

    It seems like you have figured it out already? :)

    If not, could you please post a screenshot and show the changes you are not able to make?

    Best regards,
    Yigit

    October 20, 2021 at 2:08 pm #1325741
    tiefenschaerfe

    Hi,
    yes, the last problem was probably caused by the browser.
    In the other browser I could make the settings,

    thanks and best regards
    Susanne

    October 20, 2021 at 2:17 pm #1325742
    Yigit

    Hey,

    You are welcome, Susanne! Let us know if you have any other questions and enjoy the rest of your day :)

    Cheers!
    Yigit

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