Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 10, 2017 at 7:22 pm #731692
    netzhautflimmern

    When I want to add a link in a TinyMCE text field, I don’t get a field to enter the link but an automatic link is set with
    _wp_link_placeholder

    January 10, 2017 at 11:25 pm #731776
    Basilis

    Hi netzhautflimmern!

    Can you please disable your plugins?
    You should be able to have that optin as it is the TinyMCE default functionality.

    Thank u

    Regards,
    Basilis

    January 11, 2017 at 12:48 pm #732012
    netzhautflimmern

    hey… I think you don’t understand the problem maybe.. I did a video.. youf find the download link below..
    I even updated wordpress and the theme but the problem persists.. I would habe to insert the link manually in the html field instead of being able to use the visual insert function…

    January 14, 2017 at 12:51 am #733391
    Yigit

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    If that does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    January 14, 2017 at 4:20 pm #733570
    netzhautflimmern

    hello… I deactivated all plugins but the problem persists.

    January 17, 2017 at 6:02 pm #734877
    Andy

    Hi,

    I’ve created a test page and it’s working fine. Could you fix it already?

    Best regards,
    Andy

    January 17, 2017 at 7:48 pm #734951
    netzhautflimmern

    yes, I know that setting a link works fine. This is not the problem I’m talking about. Can you please check the video.
    The problem is in the backend editor, when I am setting a link, I don’t get the field to enter a URL (the first time in a session it gives the field, but after that not, and if you click on the “link options” field in order to set target blank, it is not showing anything) Can you please check the video I sent in order to understand the problem please!
    In an old version of your theme, this problems does not occur, so I guess it has to do with a newer version…

    January 17, 2017 at 7:49 pm #734952
    netzhautflimmern

    video link

    January 17, 2017 at 7:52 pm #734953
    netzhautflimmern

    oder hier nochmal auf deutsch..
    Im text editor, wenn ich einen link setzen will, dann setzt er den einfach mit diesem standard link _wp_link_placeholder ohne mich vorher zu fragen, welche URL ich möchte. er setzt es einfach automatisch ins html wenn ich auf das feld klicke, um target blank zu setzen, dann passiert garnichts.. er zeigt mir das dialogfeld einfach nicht. natürlich kann ich in html den link setzen, aber die user, die die seite beabreiten können kein html, deshalb brauche ich die visual option..

    ich habe es genau gezeigt in dem video.. bitte schaut euch das doch mal an..
    wie gesagt, ältere version des themes hat das problem nicht..

    danke.

    January 18, 2017 at 6:01 pm #735455
    Andy

    Hey!
    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Regards,
    Andy

    February 8, 2017 at 1:23 pm #744325
    netzhautflimmern

    thank you very much, installing the theme again, helped!!! Must have been some file error..
    thank you!

    February 10, 2017 at 4:34 pm #745476
    Andy

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Andy

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