Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • February 10, 2025 at 5:40 pm #1476837
    maxnafisi

    Hi
    I am using the Enfold theme with WooCommerce, but the tax line is missing on the cart/checkout page.
    WWooCommerce settings are all good and it works with other Themes, but with Enfold, something is blocking it, any help is much appreciated.
    Max

    February 12, 2025 at 8:10 am #1476937
    Ismael

    Hey maxnafisi,

    Thank you for the inquiry.

    We may need to check the site to understand the issue better. Please provide the site URL and any related info in the private field. Are you using the block editor?

    Best regards,
    Ismael

    February 12, 2025 at 4:39 pm #1476962
    maxnafisi

    Hi,
    https://maxcnc.ca/

    Currently using Block Editor, but I tested with WP’s classic layout, and it didn’t make a difference.
    apart from the tax-not-showing issue, the advanced layout feature is messed up, I used to see it on text editors, and categories pages, but it is missing now

    Thanks
    Max

    February 12, 2025 at 9:59 pm #1476990
    maxnafisi

    update:
    I reset the theme and the advance layout issue is gone,
    the Cart not showing tax issue persists.

    February 13, 2025 at 4:39 am #1477007
    Ismael

    Hi,

    Thank you for the update.

    We can’t find any products to add to the cart. Could you create a test product and provide a screenshot of the cart issue? We may also need to log in to the site.

    Best regards,
    Ismael

    February 14, 2025 at 5:36 am #1477093
    maxnafisi

    Hi,
    I don’t know how to attach an image here to send a screenshot
    but check the below links:
    https://maxcnc.ca/product-category/laser-chiller/
    https://maxcnc.ca/product-category/hiwin-linear-rails/

    at the bottom of the pages, items can be added to the cart.

    giving access is no problem,

    Thanks
    Max

    February 14, 2025 at 6:43 am #1477100
    Ismael

    Hi,

    Looks like the Taxes block is missing from the cart page. Please provide the login details in the private field so we can check this further.

    Best regards,
    Ismael

    February 14, 2025 at 6:09 pm #1477127
    maxnafisi

    Hi,
    Can you provide me with an email address so that I can add you to my WordPress account?

    Thanks
    Max

    February 15, 2025 at 3:08 pm #1477153
    Rikard

    Hi,

    You can use the email in private, or one of your own. Just remember to post the login details in private here in this thread.

    Best regards,
    Rikard

    February 17, 2025 at 3:37 pm #1477255
    maxnafisi

    Hi
    I just added you as an admin

    (moved to private field)

    Thanks
    Max

    • This reply was modified 1 week, 1 day ago by Ismael. Reason: moved info to private field
    February 18, 2025 at 4:12 am #1477296
    Ismael

    Hi,

    Thank you for the info.

    The tax is displayed when we set WooCommerce > Settings > Tax > Standard Rates > CA > Postcode / Zip to * (wildcard). It’s possible that the previously entered postcode or ZIP was not recognized.

    Best regards,
    Ismael

    February 19, 2025 at 4:19 pm #1477392
    maxnafisi

    Hi,
    Awesome!
    Thank you for your help!
    Max

    February 19, 2025 at 4:23 pm #1477393
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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