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Posts
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Hello.
We made the site using your enfold theme. Сurrent Theme Version Number is 3.0.8 We’re not sure if the theme was officially purchased. Perhaps the theme was downloaded from pirate websites and it has some “inserts a third-party codes”. We would like to eliminate all possible problems.
Tell me, can we buy a license and update the theme to the latest version? Will the site stop working after the update?Hi Alex!
Thanks for contacting us!
You are currently using a very old version of the theme. There have been many improvements and additions on the theme and therefore you may need to reconfigure some settings. For example Enfold now has Search element that you can insert to your content :)
I hope that helps! Let us know if you have any other questions!
Best regards,
YigitHi, Yigit.
I’m not a web developer, but I have to do it. I am afraid that the site will stop working after updating the theme. I don’t know what version of your theme was used to create our site. Tell me, which version should I buy: Modern Enfold, Enfold Enfold or Classic Shop?
It is important for us that Your theme is compatible with our website.Hi,
All demos are included in Enfold theme which you can purchase here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi
Your site would not stop working but please make sure you are not using an older PHP version. PHP 7.x would be preferable. In case you run into any issues, we are always here to help :)
Best regards,
YigitHi, Yigit.
I purchased your theme but can’t update to Enfold 4.5
I installed the plugin and tried to update the theme. The download error keeps coming out.
I tried using “incognito mode”, it doesn’t help.
Please help me update the theme of the site or tell me what other ways I can try.Hi!
Could you please register to our support forum – https://kriesi.at/support/register/, login and then share FTP and WP admin logins in private content field so we can look into it? :)
Best regards,
YigitHi,
I am getting “Forbidden. You don’t have permission to access /wp-admin/ on this server.” error when i try to login to your WordPress dashboard.
You have two Enfold installations and both renamed. If we install the theme via FTP, your styling changes will be reset to default. I attached theme names you used in private content field below. Before installing the theme, we can rename the folder to one of the below to make sure theme options are not reset. Which one is currently active?
Best regards,
YigitActive theme “avtoresurs”. The second topic I’ve never edited and don’t even know what it is.
I apologize for the confusion.Hi, Yigit.
Thank you very much, the site works. I will be able to return the previous form of the site itself. I hope that won’t be a problem.Hi torgrin,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi.
Help to understand.
I can’t edit site pages after theme update. I need to add products to the catalog, but the editor does not work. The main page of the site is no longer displayed at all.
I disabled all plugins to avoid conflicts… not help. How do I change my settings so I can edit site pages again from the admin panel?I solved it. Thanks, I don’t need any more help.
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