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  • February 3, 2020 at 9:13 pm #1181046
    xuamox

    Hi,

    I have an envanto token ID, but under “Theme Update” I am getting the following errors:

    How do I fix this? Everything was working fine before, so not sure what has changed.

    Thanks,

    Errors occured checking on 2020/02/03 19:05:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.

    Under theme update I have this message:

    Theme Updates
    No Updates available. You are running the latest version! (4.5)

    Check Manually

    When I check manually, it also says that everything is up to date.

    Thanks

    • This topic was modified 4 years, 10 months ago by xuamox.
    February 4, 2020 at 12:21 am #1181109
    xuamox

    OK figured it out. The Envato Token ID did not have “Download your purchased items” checked off.
    I was able to edit my Token at https://build.envato.com/my-apps/
    That fixed the errors and I am now able to do theme updates.

    February 4, 2020 at 6:49 am #1181173
    Rikard

    Hi,

    Great, I’m glad that you found a solution and thank for the update and for sharing. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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