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  • December 8, 2015 at 6:18 pm #548914
    jboud22

    Can someone help me with the current Enfold update. When I update the theme via wordpress, I get a fatal error in the enfold/functions.php on line 103. This is what displays on my website. I then cannot log in to wordpress to troubleshoot. I worked with the host to go in and change the theme to twenty fifteen just so I could log in again. I’ve tried updating the theme while activated, and not activated, and I get the same error. I have temporarily restored the site back to a backup until I can troubleshoot. Any ideas? I have a screenshot of the entire error message if needed.

    December 8, 2015 at 6:30 pm #548926
    Yigit

    Hey jboud22!

    Please post WordPress admin credentials and FTP access here privately and upload the latest version of Enfold.zip file on your server so we can update the theme for you :)

    Regards,
    Yigit

    December 8, 2015 at 7:05 pm #548955
    jboud22
    December 8, 2015 at 9:57 pm #549267
    Basilis

    Hey!

    Can I ask, before we do update, have you made any modifications to the theme files, at all?
    So we can be sure, nothing will be lost?
    Have you also run any backup lately?

    Cheers!
    Basilis

    December 10, 2015 at 5:46 pm #550586
    jboud22

    Hi Basilis,
    I’ve been trying to reply in the private content area to you for two days. Maybe this will work. I backed up the site two days ago. And no, I have not modified any of the theme files. I only added some Quick CSS in the appropriate area in wordpress.

    Thanks,
    Jessica

    December 10, 2015 at 9:28 pm #550716
    Basilis

    Hey!

    I will do it for you, tomorrow morning.
    Added it to my list.

    Thanks a lot for your follow up.

    Regards,
    Basilis

    December 10, 2015 at 9:57 pm #550742
    jboud22

    Thank you. Have a great night.

    December 11, 2015 at 4:57 pm #551187
    Yigit

    Hey!

    I have updated the theme for you. Please review your website now

    Best regards,
    Yigit

    December 11, 2015 at 11:26 pm #551306
    jboud22

    Hello Yigit,

    Thank you for the updating. For some reason it deactivated all of my widgets. As soon as I added them back in, the site is working fine now. I appreciate the quick response from your team.

    Cheers,
    Jessica

    December 14, 2015 at 6:41 am #551953
    Rikard

    Hi Jessica,

    Great, glad we could help :-)

    Regards,
    Rikard

    March 14, 2016 at 10:51 pm #598020
    Gadja

    Hello. I have just tried updated a website I built for a client and it has crashed – can you please help..?

    Gareth

    March 14, 2016 at 10:55 pm #598022
    Yigit

    Hey!


    @gadja     It does load fine on my end. Have you been able to figured it out? :)

    Regards,
    Yigit

    March 14, 2016 at 11:00 pm #598023
    Gadja

    please ignore post. thanks

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