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Hello.
A new client of mine has the Enfold theme running on his website, http://www.lie-detect.co.za, but due to the PHP update on the server he is hosting on, the theme is throwing up errors.
His previous developer has dissappeared and we don’t have his ThemeForest login details in order to get the updated version on Enfold.
Is there another way we can update the theme?
Kind Regards
IvorHey Ivor,
You can only download the theme files from Themeforest unfortunately. If you don’t have access to the account which was used to purchase your current theme license, then I would recommend that you purchase your own license.
Best regards,
RikardHello Rikard,
So basically pay twice for the one theme, on one domain… I thought with the initial purchase one gets unlimited updates…
Regards
IvorHey Ivor,
Yes, you get lifetime updates and can download the latest version of the theme whenever you want from ThemeForest when you have access to the account but since you do not have access to the account that was used when purchasing a license, you would need to purchase a new license to access theme files.
You can try to contact Envato support if previous developer has shared license and invoice with your client. I am not sure if that is possible but maybe they could transfer the license to your account.
Best regards,
Yigit
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