Viewing 13 posts - 1 through 13 (of 13 total)
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  • September 3, 2014 at 9:42 am #312732
    Geoffdoyle

    Hi guys

    I am only able to see the heading Theme Options and none of the others like General styling, advanced styling etc.

    I was having this problem before updating theme, but even after updating the problem is still there. I am wanting to change the home page but even with the Theme Option page whenever I save an error message appears.

    Can you help me to sort this out.

    Thanks
    GD

    September 3, 2014 at 11:00 am #312750
    Günter

    Hi Geoffdoyle!

    Thank you for using our theme.

    First step – deactivate all plugins. If Enfold works, try to reactivate 1 plugin after the next.

    Before strarting to reactivate the plugins you also can try to increase php memory. In wp-config.php before the line:

    
require_once(ABSPATH . 'wp-settings.php');

    insert the following:

    
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

    Regards,
    Günter

    September 4, 2014 at 2:59 am #313168
    Geoffdoyle
    This reply has been marked as private.
    September 5, 2014 at 8:32 am #313848
    Josue

    Hi!

    Do you have access to your PHP error log?

    Cheers!
    Josue

    September 5, 2014 at 9:57 am #313877
    Dude

    Hi!

    Please try to insert this code:

    
define('SCRIPT_DEBUG', true);

    into the wp-config.php file

    Regards,
    Peter

    September 5, 2014 at 10:03 am #313879
    Dude

    Hey!

    Nevermind – I noticed you memory limit is still set to 40mb although Gunter: https://kriesi.at/support/topic/enfold-theme-theme-options-not-showing-in-the-dashboard/#post-312750 provided some code to increase it to 256MB. It seems like you can’t increase the memory with wordpress and you need to contact your host or server administrator. Ask him to set the php memory to 128MB or more.

    Regards,
    Peter

    November 5, 2015 at 12:29 pm #530724
    lindenaulegal

    Hi there! Since some days I am – like Geoffdoyle- -unable to view all theme options and/or change any options. Also the demo video background is not working any more. What I did so far (after updating to 3.4 and using the fix suggested today in another thread after my website crashed completely after update to 3.4):
    1. deactivate / reactivate Plugins
    2. Try solution as offered by Günter above, inserting “define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );” at the suggested position.
    Any clues? I have not yet inserted the code “define(‘SCRIPT_DEBUG’, true);” as suggested above since it was not clear to me where exactly the such code shall be inserted. Help would be appreciated!
    Cheers

    November 6, 2015 at 5:03 am #531330
    Rikard

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    November 6, 2015 at 10:09 am #531376
    lindenaulegal

    Hi Rikard!
    Thank you for your response. Please see the details below.
    Enfold was installed by me already some time ago with only some modification of dummy data. Now I wanted to ramp up the page and suddenly encountered the difficulties described in my last post. Hope you’ll find a solution and thanks in advance!

    November 6, 2015 at 11:38 am #531401
    Josue

    Hey!

    Video background seems to be working fine in your site, did you manage to get it fixed?

    Cheers!
    Josue

    November 6, 2015 at 12:08 pm #531409
    lindenaulegal

    Hi!
    I have not performed any changes but have now realized that all of the described difficulties are browser specific and pop up in Firefox whereas in the MS Internet Explorer everything seems to be working smoothly. I then performed a Firefox update and now Enfold Theme Options work again although Firefox still does not play the background videos. I assume there should not be any issues with the Theme but rather with Firefox or its settings. If you have any suggestions anyway, they would of course be highly appreciated. Thank you! I will then disable again the temporary admin login.

    November 9, 2015 at 1:08 pm #532528
    Josue

    Hi!

    Are you able to see the videos issue here?
    http://kriesi.at/themes/enfold/homepage/home-v9-videos-and-parallax/

    Best regards,
    Josue

    November 9, 2015 at 2:32 pm #532592
    lindenaulegal

    Hi
    The linked video does not work in my Firefox browser but works fine in the MS Internet Exporer.
    Tried to change some settings in Firefox so far without success. Anyway, it seems to be a Firefox issue rather then an issue of Enfold theme…
    Cheers and Thanks

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