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Hi –
I am trying to help a client update their website and they are using the Enfold theme that is a few versions old. I believe it is version 4.0.7. They mentioned that they never received an api key and last time they tried to update the site broke. I don’t know all of the details, but I would like to try to update the site again. If i pay for a new api key, is there someone that can help ?
Hey Mike,
Thank you for the inquiry.
You will need to update the theme manually via FTP this time because the automatic update feature no longer works in the current version (4.0.7) installed in your site. For more info on how to perform a manual update, please refer to this documentation:
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Once the theme is updated to the latest version, you can generate a private token to enable automatic updates in the future.
— https://kriesi.at/documentation/enfold/theme-registration/
We recommend creating a full site backup before proceeding and doing the update on a staging site. Fix any issues there before transferring the changes to your live site. You can clone the live site using plugins such as Duplicator or WP Migrate DB.
Let us know if you need more info.
Best regards,
Ismael
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