Viewing 14 posts - 1 through 14 (of 14 total)
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  • September 26, 2020 at 12:51 am #1248526
    Leo Figueiredo
    Guest

    Hello,

    We have our corporate websites based on an Elfond Theme (Construction template), but I need to update all of our accounts and licenses to get things going. So, I really need your support to take the next step.

    First, I’ll renew our licence and get 12 months of support. But before I pay for the licence, I need technical advice/support. Today, we have the website running with lots of CCS tweaks and modifications, but, now, I want to re-install the original version of the template and bring all the content we have in there (pages and Woocomerce products) to a nice and clean original theme.

    Question: I have a sandbox version of the website just for me to run some tests and redesigns, but how can I bring the Oficial Demo Import Version and make this happen? I know things are gonna be different and out of place (maybe), but that’s ok.

    Please, let me know how should I proceed so I can make the purchase.

    Thanks,
    Leo Figueiredo

    September 26, 2020 at 10:59 am #1248613
    Victoria

    Hey Leo Figueiredo,

    If you have Enfold theme installed on the sandbox website, you can run the demo import there and you will get the content to play around with.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 28, 2020 at 6:17 pm #1249104
    Leo Figueiredo
    Guest

    Hi Victoria,
    Thanks for your feedback …
    How and where can I download the demo import?
    Thank you!
    Leo

    September 28, 2020 at 7:49 pm #1249153
    Victoria

    Hi Leo Figueiredo,

    Demos are available in the theme options, under the Demo Import tab:

    Image 2020-09-28 at 20.48.59.png

    Best regards,
    Victoria

    September 28, 2020 at 7:56 pm #1249160
    Leo Figueiredo
    Guest

    Got it !!!
    Now it’s the moment of truth …
    hahaha
    I’ll import the demo version and start praying ;)

    September 29, 2020 at 4:19 pm #1249411
    Victoria

    Hi Leo Figueiredo ,

    Glad we could help ;)

    Here are the docs for you:

    Home

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 29, 2020 at 8:38 pm #1249489
    Leo Figueiredo
    Guest

    Thank YOU!

    I just did the demo import and I’m impressed!
    Everything went way better than I thought.

    Now I’m working on the basic setups (header, fonts, colour profiles, etc ..).
    Next step is getting our Woocomerce products (almost 1 thousand) looking the way we need them to be.

    I need to know later how to input the license key and get everything official and ready to go ASAP ;)

    September 30, 2020 at 4:38 am #1249554
    Jordan Shannon

    Hi,

    Please refer to the following:

    https://kriesi.at/support/topic/how-to-activate-license/

    Best regards,
    Jordan Shannon

    September 30, 2020 at 5:32 pm #1249718
    Leo Figueiredo
    Guest

    Thanks, Jordan.
    I just need to understand something first …

    I’m working on top of a copy of our website, so I can run some tests e see how the new design is going to look like.
    Can I input the license now and later again when I move to the real live version? I guess not, because it’s 2 different URLs/domains.

    What do you think?

    Thanks, Leo

    September 30, 2020 at 11:26 pm #1249747
    Jordan Shannon

    Hi,

    I wouldn’t input the license until you move the site live.

    Best regards,
    Jordan Shannon

    September 30, 2020 at 11:28 pm #1249748
    Leo Figueiredo
    Guest

    Great!
    I’ll do this …
    Thank YOU!

    October 1, 2020 at 2:13 am #1249758
    Jordan Shannon

    Hi,

    No problem. Did you need additional help with this ticket or shall we close?

    Best regards,
    Jordan Shannon

    October 1, 2020 at 5:31 pm #1249911
    Leo Figueiredo
    Guest

    We can close this one !!!
    I’ll go with a new one if I need it, ok?
    Thanks!

    October 1, 2020 at 11:08 pm #1249945
    Jordan Shannon

    Hi,

    If you need additional help please let us know here in the forums.

    Best regards,
    Jordan Shannon

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