Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 30, 2014 at 1:53 pm #297710
    Charlie999

    Hi
    I just installed the newly downloaded Enfold Theme for a client. The theme options on the admin side does not work. There is no menues on the left side, it shows no options and no savings are possible. Nothing is working. It is visible on the frontpage though.

    Please try to help me out from this soon as possible. (I have made a Enfold install before for my own site, it was so easy and there was no problems. That’s why i have started to buy the theme for my clients too, i have now bought the theme twice)

    Regards, Charlie

    • This topic was modified 10 years, 3 months ago by Charlie999.
    July 30, 2014 at 2:12 pm #297720
    Yigit

    Hi Charlie!

    Please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750

    Cheers!
    Yigit

    July 30, 2014 at 5:35 pm #297837
    Charlie999

    Hi Yigit!
    I already did that. But i don’t think there was anything wrong with the Enfold install, because i discovered that the WordPress did not work ether, dont matter what theme i used. It’s the same with WordPress, nothing from admin side is working (can’t save any settings).

    So i have completely unistalled the WordPress installation and empty the database tables and will now try again, first with only the WordPress installation to see if it’s working as it should. If not there must be something else wrong, maybe some server settings who knows. I have installed WordPress a lot of times and it has never failed, until now.

    I will come back here later and update the status.

    Thanks!
    Charlie

    July 31, 2014 at 7:37 am #298125
    Devin

    Hey!

    Sounds like there was or is an issue with the installation in that case. Also make sure to deactivate and remove any plugins and plugin data just in case there is something causing a conflict there.

    Cheers!
    Devin

    July 31, 2014 at 11:18 am #298168
    Charlie999

    Hi!
    Thats correct, there was something wrong with the WordPress installation. It was a new clean installation, but for some reason it didn’t work.
    I did it two times (deleted the database tables between the installations) but there was the same problem with both installations. (the second time was only a clean 3.9.1 WordPress installation, no plugins or other themes). Some of the links on admin panel did not work, I couldn’t save any settings and when opening the sample pages there was no text in the editor, even if i could see it on the frontpages.

    Frontpage was working fine though. No errors and when i activated the debug there was nothing.

    But when i did the installation via the hosts c-panel everything works fine, and now i have Enfold as the default Theme and the Theme works like a charm. I just love this Theme, of cource i have some feature requests, but that’s another story. I will recommend this Theme for all of my clients.

    Thank You for the quick respons and keep on with the good work!
    Charlie

    July 31, 2014 at 12:43 pm #298190
    Yigit

    Hi!

    Great! Glad you figured it out Charlie. You can request or vote features here – https://kriesi.at/support/enfold-feature-requests/
    If you have any other questions or issues, please let us know!

    Regards,
    Yigit

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  • The topic ‘Enfold Theme Options does not work – Urgent’ is closed to new replies.