-
Posts
-
Hello,
We recently had our site vulnerable by some virus. We were able to do a health clearance but now the Enfold is not working/loading all the components properly of our site http://www.transportesverticales.com
When I try to get into the theme to update it, this is the only option I can access: https://drive.google.com/file/d/1ymLyRc7U2LSVxTpNsYTrOAaDEUXkFhKP/view?usp=sharing
Basically the main page with very limited options.
It there another way I can access the theme to update it and make it work?Thanks!
Hey mateodc,
Thank you for the inquiry.
The site is not loading on our end. What is the current version of the theme? You may need to do the update to version 6.0 manually via S/FTP. Please check the documentation below for more info:
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
IsmaelHello Ismael! The option to update the theme via the wordpress dashboard worked perfectly and all component are loading correctly…thanks for that!
On the other hand, now when I try to get into the home page and edit it via the “Advanced Layout Builder” I get prompted with a pop-up message that says: Background request blocked Wordfence firewall blocked a background request to WordPress for the URL /wp-admin/admin-ajax.php. If this occurred as a result of an intentional action, you may consider allowing the request to allow it in the future.
Being the options to continue (1) Add the action to the allowed list (2) Discard.
When I follow option (2), the advanced layout builder stays just loading and I cannot edit anything. Could this be related to the new enfold version?
- You must be logged in to reply to this topic.