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Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 3, 2019 at 6:24 am #1133220
    Anouk

    Hi, for some reason I can not update the latest version in my website. Every time the update gives an error. I see the latest version is 4.5.7. But my website is still on 4.4.1. If I check my Enfold theme in the backoffice is shows : No Updates available. You are running the latest version! (4.4.1)
    Some items don’t seem to work on the website. Probably with the latest version the problems will be solved.
    How can I get the latest version?

    Thank you in advance!

    September 3, 2019 at 7:42 am #1133248
    Evendril

    Hi,

    the Update from 4.4.1 is not always working from the update from in the theme settings.
    Try updating trough this Plugin:

    Update theme and Plugins from zip file

    Regards
    Alex

    September 3, 2019 at 9:39 am #1133288
    Anouk

    Hi Alex, thanks for your reply. Unfortunately the plugin does not change anything. I still see “No Updates available. You are running the latest version! (4.4.1)” without an option to update it somewhere.
    Would you please help?

    September 3, 2019 at 9:45 am #1133290
    Lexa_Dryke

    Hi Anouk,

    The plugin won’t do anything by itself. You need to upload the latest version of Enfold from Envato Market and upload it as if you were adding a new theme to WordPress. Plan to back up before your database and WP.

    You can check this topic : https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

    Best

    Lex

    September 3, 2019 at 10:24 am #1133301
    Anouk

    Hi,
    I did download the latest version, but it does not upload. I do not have the chance to unpack the zipfile because there is nothing to unpack. So another problem arises. What can I do to make sure the latest version will be uploaded as the newest template?

    September 3, 2019 at 10:53 am #1133305
    Evendril

    Hi again,

    if you already installed the Plugin

    Download the installable wordpress file only.
    Screen 1
    Install — Add theme — select downloaded file as it is (.zip)
    Screen 2

    The old folder(theme) will be replaced with the new one.
    But as Lex already said you should backup your site

    Regards
    Alex

    September 4, 2019 at 6:43 am #1133626
    Rikard

    Hi,

    Thanks for helping out @Evendril. Did you manage to get it working now @anouk? The update to 4.5.x and 4.6 has to be done manually from versions 4.4.1 and below unfortunately.

    Best regards,
    Rikard

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