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  • May 25, 2021 at 2:44 pm #1302230
    Kate Felinski
    Guest

    Hello– our client is running Enfold theme and having issues that the editor is not working. On the dashboard it says that 3.6 is the latest version, even when running a manual check for updates. But it looks like 4.8 is the latest version. How can I get access to this? I have the license key.

    May 26, 2021 at 12:39 pm #1302411
    Yigit

    Hi Kate,

    Thanks for contacting us!

    Please ask your client to login to ThemeForest account they used to purchase the theme and to download the latest version of the theme from downloads page and then update the theme to the latest version via FTP – https://kriesi.at/documentation/enfold/theme-update/

    Then please ask them to refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token so you can insert it in Enfold theme options to receive auto updates in WordPress dashboard.

    Envato has updated their API and API keys are no longer working. We have implemented those changes in Enfold 4.5. Any version older than that requires a manual update first.

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day! :)

    Regards,
    Yigit

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