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  • #247192

    Hi

    I am trying to include in the home page the slider that I imported with the layer slide WP. instead of the slider the home page displays the code.. [layerslider id=”1″]

    By going through the video tutorial I noticed that my version does not have any layout builder. it just displays a blu square above the editor

    the site is not available online. it can be reached through ip 213.186.33.24 eyebrowtracer.com (in the file hosts)

    #247304

    Hello,

    Please try to deactivate all third party plugins to see if it gets fixed.

    Regards,
    Josue

    #247345

    I deactivated all plugins:

    – Add Meta Tags
    – Akismet
    – Better WordPress Minify
    – Contact Form 7
    – DB Cache Reloaded Fix
    – HS Responsive Category FAQ
    – Shareaholic | share buttons, analytics, related content
    – WordPress SEO
    – WP Super Cache
    unfortunately no benefit :(

    I need to insert the full screen layer but it simply doesn’t work

    In addittion to this, after I disabled those plugins, now I see that when loading an image it shows a generic error (while the image, when accessing through media label, is there). Plus when I try to insert a image it shows the image overlayer empty

    any possibility of a quick help? the site is my wife one and it is causing lots of (family) problems…

    I can provide you the access as admin to speed up things

    kind regards

    v.

    • This reply was modified 10 years, 8 months ago by paperaino.
    #248007

    Hey!

    Which version of the theme are you using? If not the latest version 2.6.2, please update the theme firstly – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

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