Viewing 23 posts - 1 through 23 (of 23 total)
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  • #621616

    I updated the theme and all plugins, and I am unable to view the enfold theme settings, along with the pages continue to simply spin.

    I applied the java script fix to the functions page and there is still no success.

    Please Advise ASAP….

    Michael Paul

    • This topic was modified 8 years, 6 months ago by fuseology.
    #621648

    Hi fuseology!

    Please reuplaod theme from FTP and give it a try again.
    If it is not working, let us know to give one more view.

    Cheers!
    Basilis

    #621677

    HI Basilis,

    I updloaded the theme via ftp and I am still not having any success.

    Please advise?

    Michael

    #621680

    Also, when I go to any page editor, it just continues to spin.

    I have emptied cache, logged in/out many times.

    Michael

    #621713

    i just completed yet another hard refresh and no luck. The site is still not working.

    Please advise ASAP,….

    Michael

    #621719

    Hey!

    Can you please try de-activating all active plugins and check if that helps? There are bunch of JS errors in console.

    Best regards,
    Yigit

    #621722

    Yes, I have been turning them on/off all morning – a few of these we do need on the site though?
    MP

    #621724

    Do i need to remove the Java script / Fix that i put in the functions.php file?

    #621728

    STILL NOT WORKING..
    I deactived all active plugins
    Refreshed cache
    deleted the java script / fix

    function modify_jquery() {
    if (!is_admin()) {
    wp_deregister_script(‘jquery’);
    wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
    wp_enqueue_script(‘jquery’);
    }
    }
    add_action(‘init’, ‘modify_jquery’);

    #621735

    So Basically, I have done everything you have suggested and it is still not functional.

    Please advise ASAP…..

    #621756

    Re-installed the theme via FTP

    Again, Did Not Work…..

    PLEASE UPDATE AND FIX

    #622313

    I installed the NEW update that came out this morning and I am STILL having the same issues as before.

    PLEASE RESPOND.

    Hard Reset of Cache
    De-activate all plugins
    Rebooted

    PLease Advise.

    #622321

    two things I did to resolve similar problem:

    1. deactivate wordfence firewall if running and remove references in .htaccess file
    2. updated ~/your/website/wp-includes/js/tinymce/ files in core wordpress install via FTP

    • This reply was modified 8 years, 6 months ago by BeyondBOLD.
    #622325

    Thanks Beyond,

    I am not using Wordfence on this site.
    I removed tinymce files completely for this install.
    .htaccess file is clean, there is no firewall references in this file.
    Hard reset and still nothing happening

    #622455

    I sent my login credentials yesterday.

    I am seeing in this forum that wordfence can be an issue, though I do not have wordfence installed on this site.

    Please Advise.

    #622460

    I have uploaded the NEW updated theme via FTP.
    Please Help….

    #622617

    Hi!

    Sorry for the late reply!
    If your case is urgent, please do not self post as that usually causes threads to be overlooked.

    However good news is that ALB loads fine on my end at the moment (attached a screenshot in private content field). Can you please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Please let us know if issue is resolved on your end as well.

    Cheers!
    Yigit

    #622619

    What? You guys overlooked the whole process.

    I had to figure this out on my own as you would not respond to asking for help – yet the whole time your answering questions all over the forum, so please Do Not put the support issue on me.

    I had this fixed over 6 hours ago.

    OF Course it is working NOW

    #622623

    Hi!

    Our queue goes from the oldest to the newest queries and we check the frontpage in case there is an urgent issue but we clearly missed out yours. Sorry about that but nevertheless, glad you figured it out!

    Do you mind sharing your solution in case someone else has a similar issue in future? :)

    Best regards,
    Yigit

    #622668

    Hi – I am another frustrated user looking to support for help. I am experiencing similar broken functionality issues in the backend thought the advanced layout editor or avia…

    Can you please tell me what your solution was ?

    Thanks very much.

    #623012

    Hey!


    @ruskas1990
    We have replied you here – https://kriesi.at/support/topic/enfold-theme-wp-admin-issues-after-wp-4-5-and-enfold-3-5-3-upgrade/
    Let us continue there :)

    Best regards,
    Yigit

    #623162

    IF YOU MISSED HIS WHY ….WHY … HAVE YOU IGNORED MY URGENT URGENT ISSUE

    I CANT BUILD A HOME PAGE

    IT DOESNT GET ANY MORE URGENT

    BUT NOW I SEE YOU HAVE LOADS OF ANGRY CUSTOMERS WHO BOUGHT A THEME THAT IS CRAP

    AND ALL YOU DO IS IGNORE AND NEVER FIX

    YOU SEND A QUICK NOTE FULL OF CRAP AND EXPECT US TO FIX YOUR ERRORS

    #623200

    Hey!


    @patmc1
    I already replied you here – https://kriesi.at/support/topic/home-page-not-saving/#post-623196
    Your issue is user related issue. Please stop hijacking other threads.

    Cheers!
    Yigit

Viewing 23 posts - 1 through 23 (of 23 total)
  • The topic ‘Enfold Theme is updated as per instructions and is still not working.’ is closed to new replies.