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AuthorPosts
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April 25, 2016 at 7:36 pm #621616
I updated the theme and all plugins, and I am unable to view the enfold theme settings, along with the pages continue to simply spin.
I applied the java script fix to the functions page and there is still no success.
Please Advise ASAP….
Michael Paul
- This topic was modified 8 years, 7 months ago by fuseology.
April 25, 2016 at 8:30 pm #621648Hi fuseology!
Please reuplaod theme from FTP and give it a try again.
If it is not working, let us know to give one more view.Cheers!
BasilisApril 25, 2016 at 9:27 pm #621677HI Basilis,
I updloaded the theme via ftp and I am still not having any success.
Please advise?
Michael
April 25, 2016 at 9:29 pm #621680Also, when I go to any page editor, it just continues to spin.
I have emptied cache, logged in/out many times.
Michael
April 25, 2016 at 10:09 pm #621713i just completed yet another hard refresh and no luck. The site is still not working.
Please advise ASAP,….
Michael
April 25, 2016 at 10:14 pm #621719Hey!
Can you please try de-activating all active plugins and check if that helps? There are bunch of JS errors in console.
Best regards,
YigitApril 25, 2016 at 10:15 pm #621722Yes, I have been turning them on/off all morning – a few of these we do need on the site though?
MPApril 25, 2016 at 10:16 pm #621724Do i need to remove the Java script / Fix that i put in the functions.php file?
April 25, 2016 at 10:19 pm #621728STILL NOT WORKING..
I deactived all active plugins
Refreshed cache
deleted the java script / fixfunction modify_jquery() {
if (!is_admin()) {
wp_deregister_script(‘jquery’);
wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
wp_enqueue_script(‘jquery’);
}
}
add_action(‘init’, ‘modify_jquery’);April 25, 2016 at 10:34 pm #621735So Basically, I have done everything you have suggested and it is still not functional.
Please advise ASAP…..
April 25, 2016 at 10:53 pm #621756Re-installed the theme via FTP
Again, Did Not Work…..
PLEASE UPDATE AND FIX
April 26, 2016 at 4:58 pm #622313I installed the NEW update that came out this morning and I am STILL having the same issues as before.
PLEASE RESPOND.
Hard Reset of Cache
De-activate all plugins
RebootedPLease Advise.
April 26, 2016 at 5:01 pm #622321two things I did to resolve similar problem:
1. deactivate wordfence firewall if running and remove references in .htaccess file
2. updated ~/your/website/wp-includes/js/tinymce/ files in core wordpress install via FTP- This reply was modified 8 years, 7 months ago by BeyondBOLD.
April 26, 2016 at 5:10 pm #622325Thanks Beyond,
I am not using Wordfence on this site.
I removed tinymce files completely for this install.
.htaccess file is clean, there is no firewall references in this file.
Hard reset and still nothing happeningApril 26, 2016 at 7:37 pm #622455I sent my login credentials yesterday.
I am seeing in this forum that wordfence can be an issue, though I do not have wordfence installed on this site.
Please Advise.
April 26, 2016 at 7:39 pm #622460I have uploaded the NEW updated theme via FTP.
Please Help….April 27, 2016 at 1:44 am #622617Hi!
Sorry for the late reply!
If your case is urgent, please do not self post as that usually causes threads to be overlooked.However good news is that ALB loads fine on my end at the moment (attached a screenshot in private content field). Can you please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Please let us know if issue is resolved on your end as well.
Cheers!
YigitApril 27, 2016 at 1:47 am #622619What? You guys overlooked the whole process.
I had to figure this out on my own as you would not respond to asking for help – yet the whole time your answering questions all over the forum, so please Do Not put the support issue on me.
I had this fixed over 6 hours ago.
OF Course it is working NOW
April 27, 2016 at 1:52 am #622623Hi!
Our queue goes from the oldest to the newest queries and we check the frontpage in case there is an urgent issue but we clearly missed out yours. Sorry about that but nevertheless, glad you figured it out!
Do you mind sharing your solution in case someone else has a similar issue in future? :)
Best regards,
YigitApril 27, 2016 at 3:22 am #622668Hi – I am another frustrated user looking to support for help. I am experiencing similar broken functionality issues in the backend thought the advanced layout editor or avia…
Can you please tell me what your solution was ?
Thanks very much.
April 27, 2016 at 1:22 pm #623012Hey!
@ruskas1990 We have replied you here – https://kriesi.at/support/topic/enfold-theme-wp-admin-issues-after-wp-4-5-and-enfold-3-5-3-upgrade/
Let us continue there :)Best regards,
YigitApril 27, 2016 at 3:51 pm #623162IF YOU MISSED HIS WHY ….WHY … HAVE YOU IGNORED MY URGENT URGENT ISSUE
I CANT BUILD A HOME PAGE
IT DOESNT GET ANY MORE URGENT
BUT NOW I SEE YOU HAVE LOADS OF ANGRY CUSTOMERS WHO BOUGHT A THEME THAT IS CRAP
AND ALL YOU DO IS IGNORE AND NEVER FIX
YOU SEND A QUICK NOTE FULL OF CRAP AND EXPECT US TO FIX YOUR ERRORS
April 27, 2016 at 4:41 pm #623200Hey!
@patmc1 I already replied you here – https://kriesi.at/support/topic/home-page-not-saving/#post-623196
Your issue is user related issue. Please stop hijacking other threads.Cheers!
Yigit -
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