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AuthorPosts
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February 8, 2016 at 12:13 pm #579521
Hello i have installed the theme on my webdomain but it doesn’t seem to be working correctly, the slider is not sliding correctly & some of the pages are getting errors & problems with code on some lines.
Can you have a look & let me know what you think the problem might be?
February 8, 2016 at 12:16 pm #579523I am getting the error below in the wordpress administrator end.
February 9, 2016 at 6:03 am #580128Hi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardFebruary 9, 2016 at 11:40 am #580298Rikard see the information below
February 10, 2016 at 4:58 am #580765Hi,
Not sure what going on there but something probably went wrong during installation, could you please try to overwrite all theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardFebruary 11, 2016 at 5:47 pm #581779OK Rikard that seemed to solve the problem, can you have a look at the slider it doesnt seem to be sliding in as designed?
I have asked the hosting people do they know why this is happening but would you know why?
February 11, 2016 at 5:56 pm #581782Hey!
Can you please try re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/?
There seems to be issue with JS files.Cheers!
YigitFebruary 12, 2016 at 11:17 am #582152Yigit i have replaced the JS folder & its still the same?
Have you any other suggestions?
February 15, 2016 at 5:38 pm #583619Hey!
there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Cheers!
Andy -
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