Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 18, 2016 at 4:28 am #585125
    earthchilde

    Enfold theme is not installing correctly. I have installed and uninstalled it, but when I click on Enfold > Theme Options are not there is only 1 screen available to change Frontpage Settings, Logo, Favicon, and Google Analytics Tracking Code. I have no other options.

    February 19, 2016 at 5:07 am #585829
    Rikard

    Hi Earth,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    February 21, 2016 at 5:24 pm #586697
    earthchilde

    I sent the requested information and still have not heard from you.

    February 21, 2016 at 8:58 pm #586740
    Basilis

    Hey!

    Please do add them as Private Note here, so we can access them.

    Best regards,
    Basilis

    February 22, 2016 at 4:02 am #586797
    earthchilde

    I have added the information as requested.

    February 23, 2016 at 5:09 pm #587803
    earthchilde

    Hello, please close this ticket. The problem was with the host and not with the theme. My client did not have the proper hosting account for WordPress sites, and now he does.

    Thank you!

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Viewing 6 posts - 1 through 6 (of 6 total)
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