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  • March 3, 2014 at 6:22 am #231425
    infinweb

    I have a fresh WordPress install (3.8) and I have uploaded the theme to the /wp-content/themes folder. I have tried both the FTP and Admin upload methods. Both methods successfully install the theme without error and it shows up properly within the Appearance/Themes admin selection screen. However, when trying to Preview or Activate the theme I receive a White Screen with the following error

    “The server closed the connection without sending any data.”

    I have validated that my WordPress memory is set properly:
    define(‘WP_MEMORY_LIMIT’, ‘128M’);
    define(‘WP_MAX_MEMORY_LIMIT’, ‘256M’);

    I have turned on debug:
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG’, false );

    I have tried to download the files again both (full and WordPress only) and different browsers. I have installed other themes successfully before and I am not having any issues with the default WordPress themes.

    Am I missing something?

    March 3, 2014 at 4:40 pm #231612
    Ismael

    Hi infinweb!

    Looks like a server side error. Please contact your host. Have you tried activating other themes?

    Cheers!
    Ismael

    March 3, 2014 at 6:20 pm #231713
    infinweb

    I will certainly check with my host, but not sure if there is a lot they will be able to tell me. It is a VPS server that I have hosted, installed and managed several other wordpress sites, themes, etc. with the same server and settings. Also to be clear, I have successfully installed other themes in the same WordPress install that is having issues with Enfold.

    March 3, 2014 at 7:09 pm #231752
    infinweb

    Also, one thing I noticed that is different than other themes I have installed is that all of the theme files appear to be encrypted. Is that normal?

    March 3, 2014 at 7:29 pm #231767
    infinweb

    Okay, looks like I found the culprit for the issue…

    My server had eaccellerator installed which was unable to handle the theme’s php requests. The error itself was not that helpful, but I am including it in case anyone else has the same issue

    ——
    child pid 2575 exit signal Segmentation fault (11)
    ——

    March 3, 2014 at 7:37 pm #231772
    Yigit

    Hey!

    Glad you figured it out and thanks for sharing your solution! Let us know if you have any other questions or issues

    Cheers!
    Yigit

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