Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 16, 2018 at 2:11 am #927833
    alliancepp

    Hey Support,

    I’m getting an error when installing my Enfold Theme. “Could not copy file. enfold/functions.php” (see attached screen captures. it shows the enfold.zip file tries in the media library). I’ve used the theme over 20+ times and this is a first time error/issue.

    I called WPEngine to see if it was anything on there end and we couldn’t resolve the issue.

    Thanks for your expert help
    Gary

    March 16, 2018 at 6:29 am #927944
    Rikard

    Hey alliancepp,

    Thanks for the screenshots. Could you try to install it manually using FTP instead maybe? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    March 16, 2018 at 5:14 pm #928178
    alliancepp

    Rikard, Thanks for the quick reply. I was able to install it via FTP and that worked perfectly!
    I appreciate your help.
    Gary

    March 16, 2018 at 5:56 pm #928202
    Jordan Shannon

    Hi,

    I’m glad you were able to find a solution. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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