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  • #1439873

    Hi,
    There is an issue with the enfold galleries where they are duplicating and are appearing in one column, even when we set it to multiple columns.

    Please see example page URL below.

    #1439908

    Hey blinddrop,
    Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    #1439939

    Thank you – see info below.

    #1439970

    Hi,
    Thanks for the login, I tried to duplicate your page with the gallery on my test site, but I was not able to reproduce the error.
    Enfold_Support_5457.jpeg
    I tried disabling your plugins and enabling the parent theme but it didn’t help.
    In the browser console I see this message: Uncaught SyntaxError: Unexpected token '<' from the gallery.js file but when I compare it with my theme version they are the same so the error could be in a different file. So I don’t know what could be causing this. Perhaps if you have manually updated in the past by overwriting the theme files via FTP, an old file could have beed left behind. Perhaps uploading a new theme version would help, here is a safe way to do this:

    To manually update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

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