Tagged: Enfold Theme Update
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AuthorPosts
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January 24, 2019 at 3:10 pm #1058176
hello!
i have the following question, which bothers me, could you please help me with it (i am not handy with these things).
I went to the back end of my website. there i clicked on Enfold – Theme Update section. it said that the legacy api does not work and that i need to insert an Envato private token. i have generated a private token and inserted it. then clicked “revalidate or remove the token”.the following responce shows up
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.could you please help me? maybe i have to register somewhere my private token first? it is not very clear and i am very unhandy with these things.
thank you so much on forehand!
with kind regards,
DariaJanuary 25, 2019 at 7:59 am #1058515Hey DariaLases,
Did you make sure to give your token the correct permissions? Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
RikardJanuary 25, 2019 at 8:33 pm #1058910hi Rikard, THANK YOU SO MUCH!!! My problem is solved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!:))))))))))))))))))))))))))))))) something so simple which seems so difficult for me. thanks again!
January 27, 2019 at 10:24 pm #1059448Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
Basilis -
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