Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 10, 2018 at 7:55 am #1042950
    amys1

    Hi Kriesi,

    We have to disable “Simple 301 Redirects” plugin to make any edits or changes to the site.

    For example, when we try to “Save all changes” at the Enfold > Theme Options screen we get the below error.
    “Saving didnt work!
    Please reload the page and try again”

    If we disable the plugin we do not get the error.

    Likewise making any edits to the page content and so on also does not work when the plugin is enabled.

    Is there any solution around this.

    Thanks in advance.

    Regards,
    ERS

    December 10, 2018 at 8:03 pm #1043300
    Victoria

    Hey amys1,

    Well, some plugin setting conflicts with the theme. Are there any errors in the server log or in the console?

    Best regards,
    Victoria

    December 11, 2018 at 9:13 am #1043627
    amys1

    Hi Victoria,

    Thank you for responding… We checked the error log in the CPanel errors section.

    This is the only entry there,
    2018-12-11 00:56:31.270471 [INFO] [34.220.3.200:35227] File not found [/home/e567547/public_html/406.shtml]

    Please advise what is to be done.

    Please also give us some inputs on how to improve Page performance.
    Also, we have a page speed issue which says,

    Use a Content Delivery Network (CDN)
    Add Expires headers

    Please advise how these can be implemented.

    Regards,
    ERS

    December 13, 2018 at 9:31 am #1044760
    Victoria

    Hi amys1,

    This is not the error related to our case.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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