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  • June 27, 2023 at 9:29 pm #1411893
    serinlan

    My site recently went down and gave a 500 error. I contacted my hosting provider, who reverted my WordPress to the default theme and told me that there’s an Enfold theme compatibility issue with the PHP (PHP 8.2 (ea-php82)). I haven’t updated my site in quite some time, so I thought it was an update on the host’s side but they said they haven’t made any recent updates.

    My site pages don’t work with any other theme so I really need to make sure I can get Enfold back up and working as my site now looks like a one-page blog. Thanks.

    June 28, 2023 at 5:45 am #1411908
    Nikko

    Hi serinlan,

    Can you try to change it to PHP 8.0?

    Best regards,
    Nikko

    June 28, 2023 at 6:11 pm #1411973
    serinlan

    Hi Nikko, changing to PHP 8.0 didn’t work.

    June 28, 2023 at 7:44 pm #1411993
    Rikard

    Hi,

    Please provide us with admin WordPress login details in private. Also share server error logs with us, preferably in a link from an external source.

    Best regards,
    Rikard

    February 2, 2024 at 5:45 pm #1432848
    serinlan

    Hi, I somehow missed this. How/where can I provide details in private? Can’t seem to message you.

    February 2, 2024 at 6:41 pm #1432856
    Rikard

    Hi,

    When you reply on the forum, there is box below the public message. Please post the login details there.

    Best regards,
    Rikard

    February 3, 2024 at 8:34 pm #1432893
    serinlan

    Ah, I missed that before. Well, I was having WP errors so I contacted my hosting provider and they actually fixed the issue with the theme as well, so my site is working again! The last time I asked them to help they removed the theme entirely but now it seems Enfold is working.

    • This reply was modified 10 months, 3 weeks ago by serinlan.
    February 3, 2024 at 8:44 pm #1432896
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Enfold theme compatibility issue with PHP, caused 500 error’ is closed to new replies.