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  • September 23, 2017 at 11:03 pm #855929
    chriswkendall

    Hi there,

    I’ve been using this template for some time and for some reason on this current project when I try to set the Enfold theme options, it will always give me a message that:

    Saving didn’t work!
    Please reload the page and try again

    I reload the page and it still doesn’t work. I uninstalled and reinstalled and it isn’t working. I also deactivated plugins to test and see if it makes a difference. Has anyone else had this problem and can they give me the solution?

    • This topic was modified 7 years, 3 months ago by chriswkendall.
    September 24, 2017 at 8:04 am #855986
    Rikard

    Hey Chris,

    Thanks for the login details. You are getting the following server error when trying to save on the backend:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error) - /wp-admin/admin-ajax.php

    Could you forward that to your hosting provider to see why the server is throwing that error please?

    Best regards,
    Rikard

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