Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 7, 2025 at 12:02 pm #1474765
    SwedishChamber

    running version 6.0.8 with a child theme, since 11 Dec. All plugins currently disabled
    Site ‘died’ today and I don’t seem to be able to get it back up with Envato theme

    Contacted hosting partner (Ventra-IP) and so far they are not able to help

    Any ideas what I should look for?

    January 7, 2025 at 1:12 pm #1474772
    Rikard

    Hey SwedishChamber,

    Could you give us some more details about this death please? What happens if you activate the parent theme? Which PHP version are you running?

    Best regards,
    Rikard

    January 8, 2025 at 5:24 am #1474803
    SwedishChamber

    Hi, This ticket can be closed. It turned out to be a memory hog issue caused by plugin Event Tickets which resulted in Enfold theme looking like the culprit, however, that was a red herring.

    January 8, 2025 at 8:59 am #1474814
    Ismael

    Hi,

    Great! Glad to know that this has been resolved. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Enfold theme causing critical error on site’ is closed to new replies.