Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 4, 2017 at 5:53 am #787585
    lunatrix

    I see that there has been a few questions regarding this plugin, however, the questions were not related to the issue I am having. When I try to edit a thrive form the visual editor stops responding.

    Can you pleas have a look at the site and see if there is anything you can spot that might be causing the issue?

    Troubleshooting I have tried:

    1) set my theme to the WordPress default twentysixteen theme
    2) disabled all plugins – one by one
    3) followed this: https://thrivethemes.com/tkb_item/jquery-conflicts-quick-fix/
    4) created a CloudFlare rule (https://thrivethemes.com/forums/topic/visual-editor-has-stopped-working/)
    5) uninstalled the ThriveLeads and reinstalled (and updated) the plugin

    May 4, 2017 at 5:57 am #787587
    lunatrix

    More Info:

    May 4, 2017 at 11:48 am #787725
    Victoria

    Hi lunatrix,

    There is an error there, empty response. Is it working with twentysixteen or it is the same?

    Best regards,
    Victoria

    May 4, 2017 at 4:23 pm #787918
    lunatrix

    Hi Victoria,
    Thanks for getting back to me. It’s resolved, it was a server issue.
    Cheers!
    Nancy

    May 5, 2017 at 6:15 am #788195
    Rikard

    Hi Nancy,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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