Enfold theme AJAX search error - Support | Kriesi.at

Tagged: enfold, error, search

Viewing 10 posts - 1 through 10 (of 10 total)

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November 14, 2017 at 8:28 pm #876769
rgruber
Participant
When I start typing in the Enfold theme search bar I get the following error (see attached):

Error: [ID:447656245565956] An invalid email address was specified for ’em’. This data will not be sent with any events for this Pixel. at Ha (https://connect.facebook.net/en_US/fbevents.js:24:26554) at y (https://connect.facebook.net/en_US/fbevents.js:24:26964) at Function.Ea (https://connect.facebook.net/en_US/fbevents.js:24:26263) at Function.Da (https://connect.facebook.net/en_US/fbevents.js:24:26067) at Function.ya [as callMethod] (https://connect.facebook.net/en_US/fbevents.js:24:24011) at Ia (https://connect.facebook.net/en_US/fbevents.js:24:27047) at https://connect.facebook.net/en_US/fbevents.js:24:27797 at https://connect.facebook.net/en_US/fbevents.js:24:16486 at Array.map (<anonymous>) at S (https://connect.facebook.net/en_US/fbevents.js:24:6275)
- This topic was modified 7 years ago by rgruber.
November 14, 2017 at 10:04 pm #876813

Jordan Shannon
Inactive Moderator

Hey rgruber,

Do you have any kind of Facebook script or plugin running at the moment. That error appears to be Facebook related based on my research of it.

Best regards,
Jordan Shannon

November 15, 2017 at 9:28 pm #877212
rgruber
Participant
The install is pretty vanilla. No Facebook plugins beyond what’s included with theme.

It happens when you type a single letter “e” in the search box.

Would you mind having a look (credentials in private content).
- This reply was modified 7 years ago by rgruber.
November 15, 2017 at 10:19 pm #877233

Jordan Shannon
Inactive Moderator

Hi,

Please disable all active plugins to see if the issue persists.

Best regards,
Jordan Shannon

November 15, 2017 at 10:23 pm #877235

rgruber
Participant

Turned off all plugins. Problem persists.

November 17, 2017 at 12:55 am #877866

Jordan Shannon
Inactive Moderator

Hi,

Could you attempt to update to the latest version of the theme?

Best regards,
Jordan Shannon

January 30, 2018 at 10:06 am #904683

bilisimgaraji
Participant

Hi,

When I click on the Enfold theme search bar, I get the following error:

Error: An invalid email address was specified for ’em’. This data will not be sent with any events for this Pixel. at t (https://connect.facebook.net/en_US/fbevents.js:26:14834) at ea (https://connect.facebook.net/signals/plugins/identity.js?v=2.8.6:21:14609) at h.p [as _piiTranslator] (https://connect.facebook.net/signals/plugins/identity.js?v=2.8.6:21:14779) at h._translateValue (https://connect.facebook.net/en_US/fbevents.js:26:23216) at h._appendPrimitive (https://connect.facebook.net/en_US/fbevents.js:26:23308) at h._append (https://connect.facebook.net/en_US/fbevents.js:26:22951) at h._appendObject (https://connect.facebook.net/en_US/fbevents.js:26:23541) at h._append (https://connect.facebook.net/en_US/fbevents.js:26:22994) at h.append (https://connect.facebook.net/en_US/fbevents.js:26:22659) at Ia (https://connect.facebook.net/en_US/fbevents.js:26:30759)

January 30, 2018 at 5:24 pm #905009

Jordan Shannon
Inactive Moderator

Hey bilisimgaraji,

If possible, please try and disable all active plugins, perhaps a FaceBook plugin or script that may be running and see if the issue clears.

Best regards,
Jordan Shannon

January 31, 2018 at 10:22 am #905464

bilisimgaraji
Participant

Hi Jordan

any no add-on is installed

January 31, 2018 at 6:39 pm #905689

Jordan Shannon
Inactive Moderator

Hey bilisimgaraji,

Please provide us with a link to the site/page in question.

Best regards,
Jordan Shannon
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