Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 31, 2017 at 10:51 pm #740908
    jeff black
    Guest

    I need support on the enfold theme. I see a link to go to the forum, but how do I even register to post in the forum?

    The theme is installed, the mobile version is different than my desktop version on the home page on the mobile version there is a picture of a weightlifter. Its supposed to be a video.

    0ec7a67a-9c0a-4e68-9ad5-cb4ff7c480d3 – 19 Jan 2017

    February 1, 2017 at 1:18 pm #741192
    Yigit

    Hey Jeff!

    Thanks for contacting us!

    Please register to our support forum here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum

    Regards,
    Yigit

    February 1, 2017 at 9:12 pm #741447
    jeff black
    Guest

    can you tell me where I can find my license code, because you did not answer any of my questions.

    February 1, 2017 at 9:19 pm #741457
    Jblack70

    Found the purchase license code.

    Please answer my question elements on the home page on the desk top version do not look the same as they do on mobile version??

    February 3, 2017 at 5:39 am #742157
    Rikard

    Hi,

    Did you set the video as a background? If so the video will not play since autoplay is disabled by default on mobile devices due to manufacturer restrictions, it will revert to the fallback image instead.

    Best regards,
    Rikard

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