Viewing 21 posts - 1 through 21 (of 21 total)
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  • January 2, 2017 at 3:19 pm #728626
    Gil

    Happy new year Kriesi…
    After update to wordpress 4.7 visual editor not working, i should turn its off then only work with text block edit.
    All text in visual editor are invisible and cannot be edit.
    And i also saw that only on smartphones image lightbox when you press on image press to see the 3th image its start run fast and not show image.

    Waiting your reply how to fix this problem.

    January 2, 2017 at 6:22 pm #728713
    Nikko

    Hey Gil,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    January 2, 2017 at 10:30 pm #728767
    Gil

    Dear Nikko,
    Thank you for quick reply, i don’t know how its happend but after 10 days just now the problem of visual editor fixed ,
    i even try all this 10 days with other computers and didn’t work, but now it fixed.
    The problem with lightbox working fine on desktop and laptop, but keeps “blanking out” on iphone 6s only, image appears for split second then gone, leaving darkness and arrows, continues to occur with each passing image
    i checked it with 3 smartphones so maybe i will wait for ios update what is your opinion about it?

    January 2, 2017 at 11:26 pm #728781
    Nikko

    Hi,

    I’m glad that the visual editor is fixed, as for the lightbox problem, there are already several people that are experiencing this issue, it would be fixed soon.

    Best regards,
    Nikko

    January 3, 2017 at 1:00 am #728799
    Gil

    I have two more problem and i would be happy if you can help me:
    1. when i use enfold image gallery lightbox open in small image not in max fullscreen, but when i use image on text box its open the image on max fullscreen, please see link below left image are enfold galery right image on text box
    http://hina.co.il/%D7%A7%D7%9C%D7%99%D7%A1%D7%A4%D7%A8%D7%94/

    2. Fullwidth Easy Slider video don’t have play button for smartphones and tablets only image as background, when it will be fixed for smartphones also?

    January 3, 2017 at 10:24 am #728889
    Nikko

    Hi,

    1. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    2. Is it set to autoplay?

    Best regards,
    Nikko

    January 3, 2017 at 11:03 am #728910
    Gil

    2. Is it set to autoplay? yes

    January 3, 2017 at 12:21 pm #728946
    Andy

    Hi,

    1.) Use this code inside Quick CSS field:

    img.mfp-img {
width: 65%;
}

    and adjust as needed.

    2.) It should work fine on mobile. Could you provide us a precise where we can check it on your end please?

    Best regards,
    Andy

    January 3, 2017 at 1:00 pm #728962
    Gil

    2. Please Check this link on computer
    http://hina.co.il/24ch/
    then check it also on smartphone, you will see note please set a mobile device image
    but i don’t need image, i need video also for smartphones

    January 3, 2017 at 1:28 pm #728972
    Gil

    1. Regarding enfold gallery lightbox i insert Quick CSS field:
    img.mfp-img {
    width: 65%;
    }
    Its only control image that insert in text box not at enfold gallery lightbox image
    Please see this link
    left image Masonry Gallery (code did not affect)
    Right image i insert image in text box i can control it but its wasn’t the problem from the beginning it present it on max size

    http://hina.co.il/%D7%A7%D7%9C%D7%99%D7%A1%D7%A4%D7%A8%D7%94/

    January 3, 2017 at 2:03 pm #728995
    Andy

    Hi,

    1.) Sorry I don’t really get what you mean. Can you explain clearly please?
    You could do this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/, so no other elements get effected by the code you’re going to use. Hope this helps!

    2.) Video seems to work fine for me: http://i.imgur.com/VO99eNi.png

    Best regards,
    Andy

    January 3, 2017 at 2:39 pm #729007
    Gil

    Hi,
    1). Lightbox Image on Masonry Gallery / Partner logo / Gallery are can’t be open on max size
    http://hina.co.il/mahoch/ see this page i use for example Mansory gallery
    2). Which smartphone you use?
    I use Iphone 6s and check it on 4s / 5s / ipad and video from Fullwidth Easy Slider not working only on computer

    January 4, 2017 at 1:09 pm #729376
    Andy

    Hi,

    1.) Yes, it’s opening on max size. However, if you want to increase use this code:

    img.mfp-img {
max-width: 120%;
width: 120%;
max-height: 721px !important;
height: 721px;
}

    and adjust as needed.

    2.) You get some console errors on your website. Are you using an caching or cloudflare function? if yes then you need to deactivate it.

    Best regards,
    Andy

    January 8, 2017 at 11:12 am #730826
    Gil

    Hi,
    2.) I believe It is not the problem of caching or cloudflare we already check it, Fullwidth Easy Slider video cant open on smartphones or ipads
    we already check other web site that use this gallery and its not working also, if you can send me link to see that is working will be glad
    you can check this site also http://www.alfa-beta.com.tr/ (by the way i am using vimeo)

    Regarding Nikko replay #728781 that lightbox working fine on desktop and laptop, but keeps “blanking out” on iphone 6s and ipads, image appears for split second then gone, leaving darkness and arrows, continues to occur with each passing image
    Do you know when it will be fixed?

    • This reply was modified 7 years, 10 months ago by Gil.
    January 9, 2017 at 1:40 pm #731123
    Andy

    Hi,

    check out demo site: http://kriesi.at/themes/enfold/shortcodes/easy-slider/ where it’s working on mobile just fine: http://i.imgur.com/dav52O7.png

    Best regards,
    Andy

    January 9, 2017 at 4:34 pm #731187
    Gil

    Dear Andy
    You are forget that we are only talking about VIDEO on Fullwidth Easy Slider video cant open on smartphones or ipads
    Image i know its work fine

    January 10, 2017 at 5:06 pm #731635
    Andy

    Hi,

    I tested a video as well and it’s working as expected for me: http://i.imgur.com/Tojw3Td.png

    Best regards,
    Andy

    January 10, 2017 at 7:06 pm #731687
    Gil

    Dear,
    Which smart phone you are use?
    I can’t see the video on your link with any smartphone.
    Can you send me your email address and i will show you video how i can’t see the video with the link that you send to me and how i can’t see video from other wp site that use Fullwidth Easy Slider video.

    Best regards
    Gil

    • This reply was modified 7 years, 10 months ago by Gil.
    January 11, 2017 at 9:49 pm #732328
    Andy

    Hi,

    you’re right, I just tested on Chrome Emulator, where it’s working. Kriesi is working on it. Until then please use a Video Element for your video.

    Best regards,
    Andy

    January 12, 2017 at 1:53 pm #732641
    Gil

    Thank you Andy….
    Best regards
    Gil

    January 16, 2017 at 3:25 pm #734099
    Andy

    Hi,

    glad we could help so far and I’m looking forward that Kriesi will implement a fix for this soon. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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  • The topic ‘Enfold theme 3.8.4 visual editor not working wordpress 4.7+lightbox image probem’ is closed to new replies.