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  • May 10, 2016 at 4:13 pm #630028
    rezoot

    Hi,

    In a very fresh install when I try to import the church demo – it says please refresh – process not completed.

    When I refresh and try, it says media already exist can’t do it.

    I would really like this to be resolved real soon – have tried fresh installation, different domain everything

    Looking forward to hear.

    May 11, 2016 at 4:28 am #630358
    steve55555

    same problem

    May 11, 2016 at 1:04 pm #630659
    rezoot

    So Steve,

    What is the solution – with all other threads all the support guys have done has asked for access and they have sorted it out.

    How would I get to understand what was done?

    Looking forward to a quick response.

    May 12, 2016 at 6:21 am #631149
    Ismael

    Hi,

    Thank you for using Enfold and sorry for the delay.

    Please refrain from replying to your own thread because it pushes the thread back to the end of the queue, the moderators won’t be able to respond immediately.

    Regarding the demo issue, please remove all content like pages, posts and media files then import the demo data manually. Go to the Tools > Import panel and install the WordPress Importer. You can find the xml files of the demo inside the theme’s includes > admin > demo_files folder.

    Best regards,
    Ismael

    May 12, 2016 at 6:21 am #631150
    Rikard

    Hi,

    Could you try deleting all posts/pages/media and try it again to see if it works then? If not then please post admin login details in private so that we can have a closer look.

    Thanks,
    Rikard

    May 12, 2016 at 4:53 pm #631462
    rezoot

    Hi,

    Thank you for posting all of that.

    But that everything did not resolve the issue – then I had to do it the other way

    I installed an older version of WordPress and the demo was included without any problems, which brings me to the conclusion that there is a problem somewhere in the theme not being fully compatible to the latest WordPress.

    Thanks,

    May 12, 2016 at 5:14 pm #631473
    Vinay

    Hi,

    Glad you found a work around, The church demo installs correctly on a number of the site’s our users are installing. This is one of a case where it is possible other site/server settings could possibly be
    causing this issue. if you still face same issue in future please try to increase the php memory and try again, maybe this helps: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Vinay

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