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Hello, when creating our company’s website, the developer bought and installed your Enfold theme. Now we would like to update the theme, but the connection with the developer has been lost. To update the theme, we need to enter the Themeforest account name and Themeforest Secret API. But we do not know them. What are the options to make the update?
Hey Jevgeni,
Thank you for the inquiry.
If you don’t have access to the previous account that was used to purchase the theme, then your only option in this case is to create another account on Themeforest and purchase another license. You’ll then be able to register another account here in the forum using the purchase code and generate a private token. For more info on generating a private token, please check this documentation.
— https://kriesi.at/documentation/enfold/theme-registration/
Let us know if you need more info.
Best regards,
Ismael
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