Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • November 17, 2015 at 4:47 pm #537402
    akaracing

    Hi, what is the email of Kriesi, i would like to make a formal complaint about the response to questions that are outstanding, the support is shocking and non existent.

    November 17, 2015 at 4:53 pm #537410
    Yigit

    Hi Aleks!

    You can contact Kriesi on (Email address hidden if logged out)

    Regards,
    Yigit

    November 17, 2015 at 4:54 pm #537411
    akaracing

    have you seen my last question, we where asked to do some thing and still haven’t got a response, i see alot of people complaining about the product slider. what is going on

    November 17, 2015 at 4:59 pm #537415
    akaracing

    Since the 7th Nov we have reported this issue, other users have also reported this issue.

    November 17, 2015 at 5:04 pm #537420
    Yigit

    Hey!

    Looking into it right now.

    Regards,
    Yigit

    November 17, 2015 at 5:06 pm #537422
    akaracing

    thanks. your can disable what every you like, all the login details are in the first message
    there is also a test page

    http://www.retrofrocks.com/test

    sometimes it just sticks and will not move
    sometimes it will nav one place, then stop
    sometimes it will work, but messes up the layout, eg first line 1 product, seconf line 3 products

    November 17, 2015 at 5:21 pm #537448
    Yigit

    Hey!

    I have replied you here – https://kriesi.at/support/topic/product-slider-issue-2/#post-537446
    Let us continue there since all the information needed is there.

    Best regards,
    Yigit

    November 17, 2015 at 5:25 pm #537454
    akaracing

    hi yes, all servers are down, we have have storms at the moment, will keep you posted when there backup

    November 17, 2015 at 5:28 pm #537457
    akaracing

    hi the server is back up now

    November 17, 2015 at 5:30 pm #537462
    akaracing

    just upgraded and we get this:

    Parse error: syntax error, unexpected ‘{‘, expecting T_STRING or T_VARIABLE or ‘$’ in /home/retrofrocks/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php on line 130

    November 17, 2015 at 5:34 pm #537469
    Yigit

    Hey!

    I am closing this topic for now. Let us continue on the other one.

    Cheers!
    Yigit

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Enfold Support’ is closed to new replies.