Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 25, 2017 at 9:49 pm #783132
    Nela
    Guest

    Hi,
    I have an older version of enfold and would like to upgrade. Would that be included with the $19.99 a month? Currently I am using go daddy for hosting and have domain. How difficult would it be to transition? Also I like a few thing from different demos available would someone help me customize my site?
    Thanks,
    Nela

    April 25, 2017 at 9:56 pm #783135
    Basilis

    Hey Nela !

    Thank you for contacting us.
    If you do have a license of the theme, you can keep getting updates from Envato, with your Account and your API.
    Godaddy or your hosting provider has to play no role at all, regarding the status.

    Regards,
    Basilis

    April 26, 2017 at 12:22 am #783191
    Nela
    Guest

    Let me see if I can make this more easy for you to understand. I would like to use your hosting services instead of go daddy, it sounds like you can do that for $19.99 a month. My question is will that provide me with the updated themes and will someone help me customize the website and how difficult of a transition it will be. I already have a domain. I can no longer update my Envato with my API I have had it for a couple of years.
    Thanks,
    Nela

    April 26, 2017 at 1:12 pm #783446
    Rikard

    Hi Nela,

    We have nothing to do with Envato’s hosting service, we are only a theme vendor. If you have a license for one of our themes then you will receive support from us for that product.

    We can help you out with small changes to the theme in the support forum if you should require that.

    Best regards,
    Rikard

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