Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 30, 2015 at 11:08 pm #480991
    cgonzalez-ppi

    Hi,

    I had to upgrade our wordpress due to a security bulletin from the version 3.4.2 to the 4.2.3.
    After some issues and some more troubleshooting we also had to upgrade the enfold version from 2.4.2 to 3.2.3.

    We have basically fixed all of the miscellaneous issues that came with the upgrade, however I think that I finally hit a wall.

    One submenu from the theme has disappeared from the WPML translated page. I have checked and rechecked all of the submenu WPML, theme and pages for any option could affect that submenu, but I don’t think I have found anything that will cause the submenu of the translated page to disappear.

    Can you help me figure out why the submenu dissapeared?

    Best regards,

    • This topic was modified 9 years, 3 months ago by cgonzalez-ppi.
    July 31, 2015 at 10:31 am #481226
    Rikard

    Hi cgonzalez-ppi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 31, 2015 at 6:19 pm #481514
    cgonzalez-ppi

    Hi Rikard,

    Here is the requested info.

    I really appreciate the help.

    August 3, 2015 at 8:40 am #481938
    Rikard

    Hi,

    Looking at your site it looks like you got it fixed? I can see the secondary menu in the top right and the dropdown from the main menu are working. Please let us know if I’ve misunderstood your problem.

    Regards,
    Rikard

    August 3, 2015 at 5:40 pm #482311
    cgonzalez-ppi

    Hi Rikard,

    Unfortunately the issue still persists; the issue appears on the spanish version of the website (the english version of the website is working and has no issues).

    To reproduce the issue you have to do the following:

    -Open the website (it will open the english version).
    -On the upper right you will be able to see the main menu theme (Home, About, Services, Suppliers, Press, Contact) and another submenu on top (Investors, Careers, Contacts, Employees, Espanol (Link to Language Website)).
    -Click on the spanish website link.
    -The website will be opened with the spanish translation but the submenu on top of the the one with the “Investors, Careers, Contacts, Employees, Ingles (Link to the English Website)) disappears and the language switch is changed to the flags.

    The issue only occurs in the spanish translation.

    regards,

    August 4, 2015 at 8:35 pm #482948
    Dake

    Hi!

    I’m still seeing the text links as shown below:

    http://i.imgur.com/4k53lCE.png

    http://i.imgur.com/Ktnsxzr.png

    Have you tried flushing your browser cache?

    Best regards,
    Dake

    August 12, 2015 at 11:37 pm #486826
    cgonzalez-ppi

    Hi,

    Found the problem,

    Menu layout changed between enfold versions and was missing adding the menu to the enfold translation.

    • This reply was modified 9 years, 3 months ago by cgonzalez-ppi.
    August 13, 2015 at 12:12 am #486844
    Yigit

    Hey!

    Great! Can we mark the thread as resolved then? :)

    Cheers!
    Yigit

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